Cake Maternity sells maternity and nursing bras designed for pregnancy and breastfeeding. This page aggregates authentic shopper reviews and ratings from RetailCoupons.com to help you understand what real customers experienced when shopping at Cake Maternity.
Cake Maternity Reviews
1.8
4 reviews
What Shoppers Say About Cake Maternity
Created with AI, based on recent reviews
Cake Maternity specializes in maternity and nursing bras. The store is rated 1.8 out of 5 by 4 shoppers on RetailCoupons.com. Reviewers who praised the store highlighted exceptional comfort and responsive customer service, with one shopper reporting repurchasing the same style multiple times and noting that live chat support helped them find their correct size. However, the majority of recent feedback has been negative, with shoppers citing quality concerns including underwire failure after regular use, unresponsive customer support channels, and difficulties processing returns through both the website system and direct contact attempts.
The most significant complaint involves product durability, with bras priced around sixty dollars reportedly failing within a reasonable timeframe. Shoppers also reported frustration with customer service responsiveness, describing a chatbot system that does not escalate to human representatives and weeks-long delays in receiving responses from the support team. Some customers have questioned the company's sourcing practices and overall business model.
Customer Reviews (4)
Sorted by: Most recentDavid R.Aug 18, 2025
This is just a dropshipping operation selling stuff made overseas. Don't waste your money here. Stay away.
Jennifer L.Oct 15, 2024
I've been a customer since 2020 and bought plenty of bras from them before my most recent experience went downhill. Two of my latest bras, each costing about sixty dollars, ended up breaking when the underwire started poking through the stitching. I haven't treated these any differently than my other pairs. When I reached out about it, their support basically said they could give me a twenty percent discount on future stuff. Why would expensive bras fall apart so easily without being replaced? I'm done with this brand and won't be buying from them anymore. There are definitely better maternity bra options out there that don't cost as much.
Sarah M.Oct 7, 2021
These bras are seriously so comfortable! I ordered the Tutti Frutti and ended up getting 4 pairs because I wear them constantly. They're genuinely cozy enough that sometimes I'll crash in them without taking them off. I wasn't sure what size to get, but the live chat support team walked me through finding the right fit. Going with a small gave me some flexibility with sizing, which I really appreciated. Yeah, they cost a bit more than some other options, but honestly the comfort level makes it worth every penny.
Michelle T.Jul 18, 2021
Had a really frustrating time with my order from this company. I bought several bras and wanted to return a couple that didn't work out. The online return process wasn't working for one of them, and I've been trying to contact their support team for weeks with zero success. Their website has a chat bot that just goes in circles and never connects you to an actual person. They also have an email address, but nobody seems to be checking it based on the zero responses I've gotten. There's no phone number to call either. I'm stuck with over fifty dollars worth of bras that don't fit and have no way to fix it. This company is completely unhelpful and I won't be ordering from them again. Skip them entirely.
Cake Maternity Review FAQ
How is Cake Maternity's rating calculated?
The 1.8 out of 5 rating is computed from 4 verified customer reviews submitted to RetailCoupons.com. The rating distribution shows that 75 percent gave one star, 25 percent gave four stars, and no reviews fell in the two, three, or five star categories.
What do shoppers praise about Cake Maternity?
Customers who had positive experiences highlighted the comfort level of the bras, with one shopper reporting they ordered multiple pairs of the same style because they wear them so frequently. Another reviewer noted that the live chat support team was helpful in determining the correct size fit.
What are the main complaints about Cake Maternity?
The primary complaints involve product quality and customer service. Multiple reviewers reported that bras priced around sixty dollars failed with underwire poking through stitching during normal wear. Several shoppers also described difficulty contacting customer support, with complaints about an ineffective chatbot system and lack of response from the team regarding returns and defective products.
Would shoppers recommend Cake Maternity?
Based on the review distribution, the majority of recent shoppers would not recommend the store. While one positive reviewer indicated satisfaction with comfort and fit assistance, three out of four total reviews were one-star ratings expressing concerns about durability, support responsiveness, and return processes.
How can I write a review for Cake Maternity on RetailCoupons.com?
If you have purchased from Cake Maternity, you can submit a review on RetailCoupons.com by visiting the store page and selecting the option to write a review. Include details about your specific experience with product quality, fit, comfort, customer service, and delivery to help other shoppers make informed decisions.