CashUSA.com is an online lending platform offering short-term loans and cash advances to consumers. This page aggregates shopper ratings and reviews to help you evaluate whether this service meets your borrowing needs and expectations. Read verified customer feedback before applying.
CashUSA.com Reviews
1.0
14 reviews
What Shoppers Say About CashUSA.com
Created with AI, based on recent reviews
CashUSA.com is rated 1.0 out of 5 by 14 shoppers, with all reviews giving the service one star. Reviewers report significant issues with payment amounts, describing discrepancies between quoted and actual charges (such as being charged $800 monthly instead of the stated $350), unresponsive customer service when requesting adjustments, and difficulty reaching support staff. Multiple complaints also mention unsolicited emails despite unsubscribe requests, unexplained fees, reversed checks causing account problems, and concerns about fraud or unauthorized access following personal information submission.
Shoppers uniformly advise against using this service, with some characterizing interactions as scams and others expressing distrust about how personal financial and identification data are handled. Common themes include poor communication around repayment terms, an inability to modify loan amounts once approved, and frustration with the company's responsiveness to customer requests for cancellation or correction.
Customer Reviews (14)
Sorted by: Most recentDavid R.Nov 8, 2025
Their website showed I'd owe around $350 per payment, but they're pulling $800 out of my account every month. That's more than I could've paid on a huge home loan. The repayment terms were never explained clearly, and they refuse to work with me on adjusting the amount. My advice is to steer clear of this company entirely. If you somehow end up signing with them, make absolutely certain you get the exact payment amount confirmed in writing first. Don't believe what their website says your payment will be.
Caroline T.Nov 30, 2024
CASH USA keeps sending me 2 to 3 unsolicited emails every single day. I've asked them multiple times to remove me from their mailing list with zero results. At this point their emails feel like straight up harassment.
Teresa M.Oct 9, 2024
Got completely ripped off by this place recently. This whole thing is a scam from start to finish.
Derek L.Apr 25, 2024
I filled out everything they asked for including bank details and my Social Security number. Then they told me to wait for their agent to contact me. When the time came, there was nobody there. Whole thing screams fraud or worse. Total waste of my time and effort.
Nathan M.Feb 21, 2024
I completely agree, total scammers. Every bit of it is phony. They're always making excuses about needing more fees and charges. When money gets returned they reverse checks and tank your account balance. I've filed complaints with the FBI field office and the Better Business Bureau about their practices, whether they're using actual numbers or burner phones.
Michelle K.Jan 22, 2024
These people took money from me that I had to borrow from family in difficult times. When I tried calling to deal with it, they wouldn't pick up. It's a straight up scam and honestly the government needs to crack down on companies like this. They're hurting everyday people who are just trying to get by.
Randy S.Jan 18, 2024
Don't fall for it. This is a complete scam and whoever's on the phone with you is part of a major ripoff.
Rick P.Jan 17, 2024
Watch out for what looks like a scam operation at CASH USA. Red flags include contact info with certain phone numbers and email addresses. They quoted me a loan of $4000 at 10.25% APR with monthly payments of $149.85 over 36 months. Then they insisted I buy credit insurance for $200, and the only way they'd accept payment was through a prepaid gift card.
Alex W.Jan 17, 2024
I'm located internationally and randomly got an email saying my card was activated. Problem is, I never created an account or visited their site in the first place.
CashUSA.com Review FAQ
What do CashUSA.com shoppers complain about most often?
The most frequent complaints involve payment amount discrepancies (customers being charged significantly more than quoted), unresponsive customer service when requesting modifications to loan terms, unsolicited repeated emails, unclear repayment terms, and concerns about how personal and financial information is handled after submission.
Do shoppers recommend CashUSA.com?
No. All 14 reviews give CashUSA.com one star, and reviewers explicitly advise others to avoid the service entirely. Multiple reviewers characterize their experience as fraudulent or scam-like and report filing complaints with the FBI and Better Business Bureau.
How is the CashUSA.com rating calculated?
The 1.0 out of 5 rating is computed from all verified customer reviews submitted to RetailCoupons.com. Each review contributes equally to the average. The current rating reflects 14 shopper submissions.
Are there specific payment or fee issues reported?
Yes. Shoppers report that actual monthly payment amounts charged to their accounts differ substantially from the amounts quoted during the application process. Additionally, reviewers mention unexpected additional fees, reversed checks that damage account balances, and difficulty reaching customer service to address these discrepancies.
How do I submit my own review of CashUSA.com?
Visit the CashUSA.com review page on RetailCoupons.com and select the option to write a new review. Share details about your experience including loan terms, payment amounts, customer service responsiveness, and any fees or charges. Your honest feedback helps other consumers make informed decisions.