Clean Skin Club sells skincare products and accessories focused on cleansing and skin health. This page compiles shopper ratings and reviews to help you understand what customers experience when ordering from cleanskinclub.com, including product quality, shipping speed, and customer service responsiveness.
cleanskinclub.com Reviews
2.0
4 reviews
What Shoppers Say About cleanskinclub.com
Created with AI, based on recent reviews
Clean Skin Club's ratings are highly polarized, with 4 shoppers giving the store 2.0 out of 5. The one five-star review praises the product quality and noticeable results. However, the majority of reviewers report significant operational problems, including unexplained delays in shipping and order fulfillment, unresponsive customer service, and unwanted subscription charges placed without explicit customer consent. One shopper also raised concerns about the company's environmental practices and the credibility of their clinical research.
Prospective customers should be aware that despite positive product feedback from satisfied users, the store appears to have substantial issues with order processing, communication, and consumer protection. Multiple reviewers struggled to get their concerns addressed by customer service, which is a recurring red flag across the negative feedback.
Customer Reviews (4)
Sorted by: Most recentSarah M.Feb 1, 2026
Amazing company and really great products. I've noticed fantastic improvements since using them.
Rebecca K.Nov 13, 2025
Got a set of the large pads as a gift and actually liked them, so I decided to place my own order. Two weeks went by without any shipping info, so I reached out to customer service. They basically said they were slammed. A few more days passed with zero communication, so I asked them to cancel the order. They confirmed the cancellation but never actually sent the refund. I had to follow up five days later threatening to contact the BBB before they finally processed it. Three weeks of my money sitting with them for nothing. This company is either run really poorly or operating like a scam. Just steer clear.
Jennifer T.Oct 15, 2025
I just got an order in the mail that I absolutely did not place. These people signed me up for a subscription without asking me first. I emailed last Thursday asking why they charged my card without permission and made it crystal clear I did not want this order. They took forever to respond, and when they finally did, they just said the order was already shipped like they hadn't even read my messages. Now I need to send this back, and I'm not paying for return shipping. It's completely wrong to put someone on a subscription without their consent.
David R.Feb 1, 2025
Clean Skin Club seems like a textbook case of greenwashing in the beauty world. The whole setup promotes disposable and single-use items without really thinking about the environment. Their marketing feels pushy, and I have concerns about the validity of their so-called clinical studies. The research they cite involves such a tiny group of participants (just 33) and there's nothing published in any reputable peer-reviewed journal backing it up. Plus, a bunch of people on here complain about a horrible chemical odor when they open their packages. It's frustrating because the beauty industry needs to move forward, not backward, and this company is a prime example of how broken things still are.
cleanskinclub.com Review FAQ
What is Clean Skin Club's average rating?
Clean Skin Club is rated 2.0 out of 5 based on 4 shopper reviews on RetailCoupons.com. The ratings show a stark divide: 75 percent of reviewers gave one star, while 25 percent gave five stars.
What do shoppers praise about Clean Skin Club?
The positive review highlights the quality of the skincare products themselves, with the shopper reporting noticeable improvements in their skin after using the items. Reviewers who liked the products described them as amazing and effective.
What are the main complaints about Clean Skin Club?
Shoppers consistently report problems with order fulfillment and customer service. Complaints include delays in shipping and tracking information, unwanted subscription charges placed without explicit permission, slow or inadequate responses from customer service when issues arise, and poor communication throughout the resolution process. One reviewer also raised concerns about greenwashing and the limited scope of the company's clinical research.
Do shoppers recommend Clean Skin Club?
Based on the reviews, recommendations are extremely mixed. While one shopper was satisfied enough to place a second order, most negative reviewers appear to have had experiences serious enough to seek cancellations or express significant frustration with the company's practices.
How can I write a review of Clean Skin Club?
RetailCoupons.com welcomes detailed reviews from shoppers who have purchased from cleanskinclub.com. Share your honest experience with product quality, shipping, customer service, and overall satisfaction to help other consumers make informed decisions.