CreativeLive is an online learning platform offering courses in creative skills, writing, photography, design, and related topics. This page collects verified shopper ratings and reviews to help you decide if the course selection and subscription model are right for your learning goals.
CreativeLive Reviews
What Shoppers Say About CreativeLive
CreativeLive has a divided customer base. Loyal long-term subscribers praise the instructor quality, professional production standards, and broad course selection across many subjects. However, a substantial portion of recent reviewers report serious problems: outdated course content (particularly software training from 2015 or earlier), technical website issues with slow loading times, aggressive automatic trial enrollment practices, and poor customer service interactions. Many shoppers feel the shift to a subscription model devalued their previous purchases, and complain that new courses are rarely added and older courses go unrefreshed.
The platform's rating reflects this polarization, with nearly half of reviewers giving it one star while about a third give five stars. Common frustrations center on the mismatch between subscription costs and content freshness, technical performance problems, and unclear trial terms. Shoppers seeking current software training or frequently updated material report disappointment, while those who enrolled years ago and value the course library remain satisfied.
Customer Reviews (13)
Sorted by: Most recentI'm pretty comfortable with photography basics but wanted to quickly pick up some skills for shooting newborn portraits before my baby arrives soon. I was mainly concerned about safe handling and positioning, and the Baby Safety and Posing course by Kelly Brown was exactly what I needed. Everything was explained thoroughly with plenty of time devoted to each topic. I feel much more confident now about working with newborns in photo sessions. Just a heads up that you'll want to have DSLR experience in full manual mode before taking this one. I also managed to score an extra discount on top of the sale price using a referral link.
I was totally new to photography and picked up one of John Greengo's beginner courses, and I'm so glad I did. Within the first hour, I learned more than I had from watching random YouTube videos for two weeks straight. The instruction was clear and really easy to follow. My only regret is not discovering this platform sooner. They also offer free daily video lessons and live streams that you can check out. Interestingly, I can access these free features on my iPad way easier than on my computer, though that might just be something on my end.
Had a really frustrating run-in with their customer service team. The support person I dealt with didn't actually read my questions carefully and just sent me generic responses that didn't help. It took four days to get any real resolution, and by that time, the sale I was trying to take advantage of had already ended. I asked to speak with someone else or escalate my issue, but they completely ignored those requests. I'm not going to spend hundreds or thousands of dollars on their courses if this is the caliber of support I can expect when something goes wrong. Other companies handle things way better than this.
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