Crocus.co.uk is a UK-based retailer specializing in plants and bulbs. This page aggregates shopper reviews and ratings to help you understand what customers experience when ordering from the site, covering product quality, packaging, delivery, and overall service.
Crocus.co.uk Ltd Reviews
4.5
20 reviews
What Shoppers Say About Crocus.co.uk Ltd
Created with AI, based on recent reviews
Shoppers consistently praise Crocus.co.uk for the quality of its plants and bulbs, noting that they arrive fresh, healthy, and securely packaged. The website is described as straightforward and informative, and customers appreciate the quick shipping times. The company has earned loyalty from repeat customers who value the reliable product quality and efficient service.
The main complaint centers on delivery handling rather than the products themselves. One customer reported multiple instances where their delivery courier failed to ring the bell or knock despite someone being home, leaving packages visibly on the porch without proper hand-off. This created security concerns and the customer discontinued ordering as a result. This represents an isolated but significant service issue unrelated to the plants or website experience.
Customer Reviews (20)
Sorted by: Most recentDiane G.Mar 23, 2026
I've been a customer for several years now. Their plants always arrive in excellent condition with proper packaging. Very satisfied and would suggest them to others.
Angela K.Mar 21, 2026
On time delivery, professional packaging, and the plants arrived looking vibrant and healthy.
Michael R.Mar 20, 2026
One plant showed up practically dead and didn't survive. The other one grew way slower than an identical specimen I found at a local nursery. They did refund the plant cost without hassle, but I still had to cover shipping myself.
James D.Mar 18, 2026
These are solid quality plants, packaged really well, and the delivery came through quickly without much damage to speak of.
William C.Mar 18, 2026
Plants were well selected and arrived securely packaged. Delivery was fast and there was minimal damage during transit.
Robert H.Mar 18, 2026
Quality plants that arrived in great condition, packed securely, and delivery was speedy with barely any issues.
Margaret L.Mar 11, 2026
Super speedy and secure delivery with excellent packaging. Plants were in perfect health!
Richard J.Mar 1, 2026
I'd stopped ordering after having shipping problems with a previous carrier that resulted in damaged and dead plants. But I gave them another try with their new delivery partner and I'm thrilled. My hellebores arrived quickly and in excellent condition. They're planted and doing beautifully.
Crocus.co.uk Ltd Review FAQ
How is Crocus.co.uk rated overall?
Crocus.co.uk is rated 4.5 out of 5 based on 20 customer reviews. The majority of reviews (85 percent) award five stars, with the remainder split between four-star and lower ratings.
What do customers praise most about Crocus.co.uk?
Shoppers repeatedly highlight the excellent quality of plants and bulbs, describing them as fresh and healthy upon arrival. Fast shipping, secure packaging, and a clear, user-friendly website are also common points of praise. Many customers are repeat buyers, indicating strong satisfaction.
Are there common complaints about Crocus.co.uk?
The primary complaint involves delivery handling. One customer reported that their courier failed to ring the bell or knock on multiple occasions, instead leaving packages openly on the porch without proper verification of delivery, creating security concerns. This appears to be tied to the courier service rather than Crocus.co.uk directly, though it affected the customer's decision to shop elsewhere.
Do customers recommend ordering from Crocus.co.uk?
Yes. The high proportion of five-star reviews and the presence of multiple repeat customers suggest strong recommendation. However, customers should be aware that delivery experience may vary depending on the courier assigned to their order.
How can I leave a review for Crocus.co.uk on RetailCoupons.com?
RetailCoupons.com welcomes reviews from shoppers who have purchased from Crocus.co.uk. You can share your experience with product quality, website usability, shipping, packaging, and customer service to help other buyers make informed decisions.
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