Crosman manufactures air rifles, air pistols, and airsoft guns for recreational shooting. This page aggregates customer ratings and reviews of Crosman products and services to help you understand what past shoppers experienced with their purchases.
Crosman Reviews
2.0
11 reviews
What Shoppers Say About Crosman
Created with AI, based on recent reviews
Crosman products are receiving predominantly negative feedback, with shoppers reporting frequent defects and breakdowns across multiple product lines including air rifles and airsoft guns. Common complaints include faulty accessories (red dot sights and magazines), structural failures (broken stock lugs), and poor build quality that fails shortly after purchase. Several reviewers also cite unresponsive customer service and difficulty obtaining repairs or warranty support, with some noting frustration over unclear distributor arrangements and inability to reach support by phone or email.
A small segment of reviewers gave positive ratings, though the provided excerpts do not detail their reasons. The overwhelmingly negative pattern suggests systemic issues with product durability and customer support that are driving shoppers away from the brand. Many reviewers state they will not purchase from Crosman again, indicating low customer loyalty and satisfaction despite the company's historical reputation.
Customer Reviews (11)
Sorted by: Most recentDerek H.Jul 9, 2021
Their customer service is absolutely awful. Good luck getting anyone on the phone. I called three separate times and couldn't reach a living person. Quality control seems to not exist either. I bought a 500 round tin of .177 pointed pellets, opened the package, and it was packed full of hollow points instead.
Crosman Review FAQ
What is Crosman's average rating on RetailCoupons.com?
Crosman is rated 2.0 out of 5 based on 11 customer reviews.
What do shoppers praise about Crosman?
The provided reviews focus primarily on negative experiences. A minority of shoppers gave positive ratings, but their specific reasons are not detailed in the available review excerpts.
What are the most common complaints about Crosman?
Shoppers repeatedly report defective products that fail shortly after purchase, including broken accessories and structural flaws. Unresponsive customer service, difficulty obtaining warranty repairs, and unclear support processes (particularly regarding Canadian distributor arrangements) are cited across multiple reviews.
Do shoppers recommend buying from Crosman?
Based on the review pattern, recommendation is low. Several shoppers explicitly state they will not purchase from Crosman again and discourage others from doing so due to product quality and service issues.
How can I write a review of Crosman on RetailCoupons.com?
After making a purchase from Crosman, you can submit a review detailing your experience with the product quality, customer service, shipping, and overall satisfaction. Your honest feedback helps other shoppers make informed decisions.