Danielle Guizio offers women's fashion and apparel through its direct-to-consumer website. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from the brand, including feedback on product quality, sizing accuracy, and customer service responsiveness.
Danielle Guizio Reviews
1.4
17 reviews
What Shoppers Say About Danielle Guizio
Created with AI, based on recent reviews
Danielle Guizio receives overwhelmingly negative feedback, with shoppers citing severe issues across multiple areas of the business. The most common complaints involve refund processing delays that extend far beyond promised timelines, with customers reporting they have contacted customer service multiple times without resolution. Additional frustrations include confusing or misrepresented return policies, sizing that does not match provided charts, and material quality that shoppers describe as cheap and thin, often comparing it unfavorably to fast fashion retailers. Return shipment complications and customer service's reluctance to handle claim filing have also left customers out hundreds of dollars with no recourse.
A small number of reviewers acknowledge the brand as a women-owned business they respect, and note that some items are successful. However, this positive sentiment is vastly outweighed by dissatisfaction with product quality, fit inconsistencies, and the refund and return process. The combination of these issues has led multiple customers to state they will not order again.
Customer Reviews (17)
Sorted by: Most recentMichelle B.Mar 30, 2026
I ordered 4 items that didn't fit, so I sent them all back the same day I received them on March 6th. It's March 30th now and I've contacted customer service at least 4 times. They told me last week my refund should've been processed on March 23rd, but it still hasn't happened. Super frustrating and I'm definitely not ordering from here again.
Crystal W.Mar 15, 2026
Really respect that this is a small women-owned business. That said, some items are winners and some just miss the mark.
Sarah M.Jan 29, 2026
Their website clearly says you get a full refund if you paid full price within 14 days of getting your order. I got my items on 1/16/26 and tried returning them today, but they're telling me the deadline was 1/28/26. The math doesn't add up. And honestly, the quality is really disappointing too.
Sophie H.Jan 14, 2026
My shipment back got lost by the courier. GUIZIO customer service bounced me between them and the shipper instead of just handling it themselves. According to the shipping company, they need GUIZIO to file the claim since it's their account, but customer service won't do it. I'm out almost $800. They pour so much money into ads but can't seem to keep customers happy with basic service.
Lisa R.Aug 26, 2025
Got a micro mini skirt and a red evening dress, both in XXS. The skirt has cheap thin material with a basic roll hem, and it puffed out in back even though the pictures made it look way better quality. The dress was so small I couldn't even get my arms through it, and I'm usually XXS-XS. The material felt like what you'd get from a fast fashion site, just single layered with a rolled edge. I dropped hundreds of dollars on this and the service was awful too. They won't exchange or return anything bought with a discount code, only full price items. The quality was worse than stuff I've gotten from other retailers, and it completely killed how I feel about this brand. I can't recommend or trust it.
Jordan C.Jul 1, 2025
After seeing all these bad reviews I figured they couldn't be that bad. Well, I was wrong. I spent almost $400 on a dress and it's way too small, nothing like the size chart they give you. The material is cheap and thin, honestly gives off Shein energy. They wouldn't even let me exchange it for something that fits right. Now I'm stuck with this tiny expensive thing.
Grace B.Jun 9, 2025
I placed an order in April and still haven't gotten it. Customer service has emailed me twice about delays, but I'm already past when they said it would arrive. Considering what I paid for the item plus international shipping, I'd expect them to actually get me the one product I ordered.
Kayla D.Mar 26, 2025
I've sent multiple emails and tried calling customer service with zero response. This is really unprofessional and frustrating. It feels like the company is just ignoring customers and dodging refunds. I wish I'd read the reviews before spending my money here.
Priya N.Mar 4, 2025
This company deserves zero stars if that was an option. Absolutely horrible customer service. My order came late, my return window closed before my items even got there even though I paid extra for faster shipping. Can't get anyone on customer service to help fix it. I had to contact my credit card company. Stay away from this place. They're dishonest and unethical.
Danielle Guizio Review FAQ
What is Danielle Guizio's overall rating?
Danielle Guizio is rated 1.4 out of 5 based on 17 customer reviews tracked by RetailCoupons.com. The vast majority of reviews are one-star ratings.
What do shoppers praise about Danielle Guizio?
A small number of reviewers express respect for the brand being a women-owned business. Some customers note that certain items are successful purchases, though this positive feedback represents a minority of reviews.
What are the most common complaints?
Shoppers most frequently report significant delays in refund processing, with customers stating refunds promised within specific timeframes (such as March 23rd) remaining unprocessed weeks later. Other recurring complaints include sizing that does not match the provided size chart, material quality described as cheap and thin, return policies that customers find confusing or misrepresented, and customer service that passes responsibility between the company and shipping carriers rather than resolving issues directly.
Are there issues with returns and refunds?
Yes. Multiple reviewers report extended delays in refund processing despite multiple contacts with customer service. Additionally, customers describe confusion around return policy terms and deadlines. Some have experienced lost return shipments and report that customer service refuses to file claims on their behalf, leaving customers without resolution.
Do reviewers recommend ordering from Danielle Guizio?
Based on recent reviews, multiple customers explicitly state they will not order from the brand again due to issues with product quality, sizing accuracy, and customer service. The rating distribution shows that 88 percent of reviews are one-star, indicating a strong pattern of customer dissatisfaction.