Danielle Guizio offers women's fashion and apparel through its direct-to-consumer website. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from the brand, including feedback on product quality, sizing accuracy, and customer service responsiveness.
Danielle Guizio Reviews
1.4
17 reviews
What Shoppers Say About Danielle Guizio
Created with AI, based on recent reviews
Danielle Guizio receives overwhelmingly negative feedback, with shoppers citing severe issues across multiple areas of the business. The most common complaints involve refund processing delays that extend far beyond promised timelines, with customers reporting they have contacted customer service multiple times without resolution. Additional frustrations include confusing or misrepresented return policies, sizing that does not match provided charts, and material quality that shoppers describe as cheap and thin, often comparing it unfavorably to fast fashion retailers. Return shipment complications and customer service's reluctance to handle claim filing have also left customers out hundreds of dollars with no recourse.
A small number of reviewers acknowledge the brand as a women-owned business they respect, and note that some items are successful. However, this positive sentiment is vastly outweighed by dissatisfaction with product quality, fit inconsistencies, and the refund and return process. The combination of these issues has led multiple customers to state they will not order again.
Customer Reviews (17)
Sorted by: Most recentRachel K.Jan 5, 2024
I bought a corset that never showed up and never got any tracking information. Their customer support gives short responses and takes forever to answer. Hoping PayPal will help me out here.
Taylor M.Nov 27, 2023
Got that trendy micro skirt everyone's talking about for almost $200 and the fabric is terrible. It's literally just a thin piece of nylon. I have a skort from a major retailer that's way better quality. Their return policy means I'm stuck with it though. Not worth the price tag at all.
Marcus T.Sep 19, 2023
It's too bad to see independent designers with genuine products and reasonable manufacturing get held back by extremely small sizing. Keep designing only for model figures and charging people full price when items don't work for them with only a small discount option, and you'll end up facing legal issues.
Robert G.Jan 26, 2023
This was a disaster. I bought $700 in clothing and they sent the package to the wrong address. They refused to give me my money back because I didn't buy their package protection.
Amanda F.Oct 27, 2022
Bought a shirt for $218 that turned out too small. Emailed about exchanging it for store credit and they actually responded pretty fast. When they got the item back they gave me $185. That math doesn't work out right, and I've emailed them three or four times since with no real answers. This is absolutely the worst customer service I've ever experienced. I will never shop here again. For a supposedly elite retailer, this is embarrassing and feels like a scam. They lost me as a customer for good.
Jamie P.Feb 15, 2022
Got my refund a month later, and only because I kept asking about it. They charge a 15% restocking fee which feels wrong, plus they didn't include my sales tax in the refund which seems shady. I've shopped here multiple times but probably won't again. It's not even about the money at this point, it's how they treat you.
Danielle Guizio Review FAQ
What is Danielle Guizio's overall rating?
Danielle Guizio is rated 1.4 out of 5 based on 17 customer reviews tracked by RetailCoupons.com. The vast majority of reviews are one-star ratings.
What do shoppers praise about Danielle Guizio?
A small number of reviewers express respect for the brand being a women-owned business. Some customers note that certain items are successful purchases, though this positive feedback represents a minority of reviews.
What are the most common complaints?
Shoppers most frequently report significant delays in refund processing, with customers stating refunds promised within specific timeframes (such as March 23rd) remaining unprocessed weeks later. Other recurring complaints include sizing that does not match the provided size chart, material quality described as cheap and thin, return policies that customers find confusing or misrepresented, and customer service that passes responsibility between the company and shipping carriers rather than resolving issues directly.
Are there issues with returns and refunds?
Yes. Multiple reviewers report extended delays in refund processing despite multiple contacts with customer service. Additionally, customers describe confusion around return policy terms and deadlines. Some have experienced lost return shipments and report that customer service refuses to file claims on their behalf, leaving customers without resolution.
Do reviewers recommend ordering from Danielle Guizio?
Based on recent reviews, multiple customers explicitly state they will not order from the brand again due to issues with product quality, sizing accuracy, and customer service. The rating distribution shows that 88 percent of reviews are one-star, indicating a strong pattern of customer dissatisfaction.