Dia&Co is an online clothing subscription service specializing in curated fashion boxes delivered to customers. This RetailCoupons.com page aggregates shopper reviews and ratings to help you understand real customer experiences with the service, including feedback on product quality, sizing, returns, billing, and customer support.
Dia&Co Reviews
1.9
18 reviews
What Shoppers Say About Dia&Co
Created with AI, based on recent reviews
Dia&Co has received overwhelmingly negative feedback from shoppers, with the majority of reviews citing serious service and billing issues. Common complaints include being charged without receiving products or proper refunds, repeated charges despite returning items, difficulty with the return process (company claims items were never received when they were), and a reported decline in clothing quality relative to pricing. A small segment of reviewers praise the service, with one noting a positive experience years ago, though that same reviewer reported a deterioration in quality and value upon returning to the service in 2024.
Several shoppers have described their experiences as fraudulent or scam-like, reporting multiple charges and unhelpful customer service responses. There are also complaints about fit issues, particularly regarding sizing for petite customers and excessively long pants and jeans. While a minority of recent reviews are positive (around 17 percent five-star ratings), the dominant pattern in feedback involves billing disputes, missing products, and customer service failures that have left many shoppers dissatisfied and warning others to avoid the company.
Customer Reviews (18)
Sorted by: Most recentRachel W.Oct 31, 2023
I got a beautiful shawl but the care tag said: DO NOT WASH, DO NOT DRY, DO NOT IRON, DO NOT DRY CLEAN. So basically you can't actually wear it. Plus the tag said CANCER RISK. Don't buy from this company.
David S.Mar 18, 2023
Glad I checked the site first before ordering! Come on now, $558 for one dress? No way. I'll pass.
Ashley V.Sep 16, 2022
Be careful about their gift cards - they're basically useless! You can't use them to buy anything from their regular website. The only thing you can do is apply them toward those style box purchases. So when you buy one for someone, you're really just paying them to push their subscription service. The limitations are mentioned on their site somewhere, but it's not obvious to someone who doesn't already know how they operate.
Sarah J.Apr 17, 2021
I was really disappointed with this clothing subscription service. The packaging was nice, but the only items I actually wanted were pieces I'd selected myself. The stylist made poor choices for me and sent items that had nothing to do with my style or my requests. The stuff I did keep turned out to be low quality even though it seemed fancy at first. I went ahead and kept it anyway, thinking higher price meant better quality, and they looked okay on me initially. But after wearing 2 items - a romper and a dress - just once, they fell apart. The romper strap separated and the material started pilling after one wash. The dress got a hole and shows other spots where holes will probably show up soon. I spent over $100 on those 2 pieces and now they're unwearable. There's a huge gap between the items you can purchase separately from their shop versus what actually gets put in subscription boxes. Plus, I noticed the subscription clothes seem to be cut mainly for women on the bigger end of the plus size range. If you wear a 14, this probably isn't right for you.
Brandi H.Mar 15, 2020
What a fantastic styling company for curvy women! I'm really impressed with their entire operation. Their team members are wonderful, the stylists truly care, and they go the extra mile to ensure you're satisfied with everything you get.
Christina B.Mar 15, 2020
This is such an amazing styling service for plus size ladies. Everything about it is fantastic - their customer service team, the stylists, all of it. The stylists genuinely care about their customers and make sure you're totally happy with what's in your box.
Monica G.Dec 4, 2019
Dia is fantastic if you want a style box service. This is a great option for plus size shopping. The stylists really understand the assignment - they listen to what you want and also turn you on to new favorites you didn't expect. I'm obsessed with their jeans! The support is excellent and honestly this has become my favorite place to shop. I'm happy to spend my money here.
Dia&Co Review FAQ
What is Dia&Co's overall rating on RetailCoupons.com?
Dia&Co is rated 1.9 out of 5 based on 18 customer reviews. The majority of reviews are one-star ratings, with a small percentage of five-star ratings.
What do customers praise about Dia&Co?
A small minority of shoppers report positive experiences, with some appreciating the curated selection and the convenience of receiving clothing boxes at home. One reviewer noted having a smooth experience with quality pieces in the past.
What are the most common complaints about Dia&Co?
The most frequent complaints involve billing issues, including being charged without receiving items, repeated charges after supposedly returning products, and difficulty getting refunds. Shoppers also report that customer service claims items were never returned when they were properly sent back. Additional complaints include sizing problems (particularly for petite customers), declining clothing quality, and rising prices.
Do shoppers recommend Dia&Co?
Based on review data, the overwhelming majority of recent shoppers explicitly warn others to avoid the company, citing serious problems with billing, returns, and customer service. Only a very small percentage of reviewers appear to recommend the service.
How can I write a review of Dia&Co on RetailCoupons.com?
If you have shopped with Dia&Co, you can share your experience by submitting a review on this page. Include details about your experience with product quality, fit, sizing, returns, billing, and customer service to help other shoppers make informed decisions.