Elwood Clothing specializes in casual basics including hoodies, tees, and sweatpants made from organic cotton. This RetailCoupons.com page compiles verified shopper ratings and reviews to help you decide if the brand delivers on quality and value.
Elwood Clothing Reviews
What Shoppers Say About Elwood Clothing
Elwood Clothing receives mixed feedback centered on product quality and customer service responsiveness. Shoppers praise the brand's basic pieces (hoodies, tees, sweatpants) made from vintage-washed organic cotton, noting the unique aesthetic, quick shipping, and hassle-free returns when available. The standout positive across reviews is the customer service team's speed and willingness to resolve issues, including offering upgrades or replacements without additional charges. However, durability is a significant concern, with multiple reviewers reporting that garments developed holes after minimal wear or even a single wash, particularly along seam areas and pockets on sweatpants.
The divide in ratings reflects whether customers view the brand primarily through the lens of product quality (resulting in lower ratings) or overall experience including customer service recovery (resulting in higher ratings). While some shoppers describe the pieces as comfortable and well-made, the recurring seam failure issue suggests potential manufacturing inconsistencies that may affect long-term satisfaction and perceived value.
Customer Reviews (4)
Sorted by: Most recentStarted off pretty frustrated when my sweatpants developed a huge hole after just half a year of wear. But then their customer service team surprised me by getting back to me super fast and offering a replacement. Since the original style was sold out, I asked if I could swap for a hoodie instead, which cost about $10 more. They didn't charge me the difference, which I thought was really generous and showed they actually care about their customers.
Washed these sweatpants one time and got four large holes that opened up right along all the seam areas including the pockets and waistband.
Great brand that delivers quality, straightforward pieces. What makes Elwood stand out is hard to pin down since they focus on basics like hoodies, tees, and pants, but somehow they nail a vibe that feels unique. The vintage-washed organic cotton comes in tons of colors and shipping is quick with hassle-free returns when they're available. The downsides are worth noting though. They stopped offering free try-ons with returns, so now there's a $5 fee for package returns and insurance if you want to send stuff back. Also, a lot of their pants are designed for slimmer body types. I've given their denim and sweatpants multiple shots, but the fit just doesn't work for me. The pockets bulge weirdly and everything feels too tight through the hips and thighs.
Got a 3 pack of cropped tees and when they arrived, one had some visible marks on it. Reached out to their customer service team and after sending over a photo, they shipped a replacement right away without any fuss. Their response time was really impressive too. The shirts themselves are fantastic quality. They're comfortable and soft but have enough structure so they don't feel flimsy. There's a subtle vintage look that doesn't feel overdone. Really satisfied with this purchase and definitely planning to order from them again.