Eufymake Reviews

Really disappointed with my experience ordering the Eufy Maker E1 resin sublimation printer. I placed an order back in August expecting delivery in September or October. Then came October with an email explaining they had to stop production because of a faulty wash-liquid container. No big deal, these things happen. But then they told me shipping would resume in early February based on order date. They actually suggested I cancel and reorder to get it faster, so I did exactly that and they sent a refund for the new order. Turns out that didn't help at all because they pushed the date to the end of February anyway, and anyone ordering after December 27 got pushed back even further. After waiting seven months with constantly changing dates, the printer finally shows up looking great but with zero ink. Now they're saying the ink won't get here until late April. This completely ruined my plans since I had to cancel about 1,500 euros in jobs I had lined up. I felt totally misled and like I wasted both time and money. Looking back, I should have requested a refund the moment I found out and gone with a different brand. Just a heads up to anyone considering this. By the way, they did offer me 20 dollars to make up for it.

I backed the eufyMake E1 UV through Kickstarter back in May 2025 with an expected delivery window of August through October 2025. My unit didn't arrive until March 2, 2026 - basically a year later after countless postponements and missed shipping dates. When I opened the box, the machine had X-axis grating strip errors and couldn't finish even one test print. It came broken. Their support team asked me to submit diagnostic logs and said they'd get back to me in one to two business days, but I'd literally just unboxed it. As a small business owner, I bought this specifically so I wouldn't have to troubleshoot and fix equipment myself. I want to give them credit though - after I shared my concerns publicly, their support responded fast and said a broken unit on arrival was unacceptable. They offered a replacement with zero resistance. Plus Skye, one of their beta testers and ambassadors, reached out to me personally and we did a video call where she helped me get things working. I still have reservations about the initial unboxing experience and how support handled things at first, but I do acknowledge they made it right in the end. Based on how they followed through with the resolution, I'm upgrading my rating from one star to three stars.

Major fraud alert. Their support team attempted to mislead me on two separate occasions and they still haven't provided the invoice I need for my B2B purchase. Plus, they took my money months ago through the Kickstarter campaign but haven't actually sent anything.

My order was never shipped to me.

The printer itself is enjoyable to use, but the company has a serious problem with ink supply. White ink runs out in just two weeks, and if you need to order more white ink, prepare to wait one to two months for it to arrive.

Would give zero stars if I could. I bought this machine on Kickstarter as an early deposit supporter in the 500s range, so I should have been among the first to receive one. I understand how Kickstarter works and was patient through the delays. But here's my issue - this company is either completely incompetent or straight up shady. They massively oversold and still haven't fulfilled orders for Kickstarter backers, let alone started on the regular preorders. I got my unit in January and was excited about it. Problem is, no ink cartridges came with it. Now it's February and still nothing. The printer just sits there useless. They haven't given any updates about the ink either. But somehow they're shipping ink to people who don't even have machines yet, which makes zero sense. This situation is ridiculous. They've broken basically every promise they've made, which is awful. I wouldn't recommend this company to anyone. By the time this printer is actually functional, it'll probably be outdated. X-ToolM just unveiled a dual print head UV printer and that's what I'm going with instead. Don't waste your money. This company has completely tanked their reputation.

Absolute incompetence. How does a company this size not have proper stock management systems in place? Their operations are sloppy and their customer service is terrible. They're using customer money as a cash float, oversold massively, and then it took them over a week just to realize they overbooked and start processing refunds. That's an absolute joke.

Would give zero stars if that were possible instead of one. They hooked me with a solid deal, I confirmed it, then a week later they just canceled everything on their end. They were happy to grab my money right away but couldn't follow through. Terrible company. Steer clear.

Fell for the discounted filament deal like a lot of others, only to have Eufy grab my money and sit on it for over a week before canceling my order. I'm still waiting for the refund - supposedly that takes five business days - and meanwhile they sent me a 20% off coupon that's basically worthless since they don't stock filament anymore. Unless you already own a Eufy printer, that discount code does absolutely nothing for you.

Scammers, plain and simple. They took my payment but never sent what I ordered, just like everyone else has said.