EverWash is a contactless car wash membership service offering unlimited or monthly wash packages at various locations. This page aggregates customer reviews and ratings for EverWash to help shoppers understand service quality, pricing practices, and customer support experiences before signing up.
everwash.com Reviews
What Shoppers Say About everwash.com
EverWash receives overwhelmingly negative feedback, with shoppers reporting pervasive issues across billing, service quality, and customer support. The most common complaint involves unexpected recurring monthly charges, with customers stating they were misled about pricing or continued being billed after canceling or freezing their accounts. Additional concerns include poor wash quality with incomplete cleaning, frequent technical malfunctions at wash locations (server errors preventing machines from starting), and unresponsive or unhelpful customer service when attempting to resolve disputes.
A small percentage of shoppers gave the service positive ratings, but detailed feedback from these reviewers was not provided. The overwhelming pattern across reviews suggests systematic problems with the company's billing transparency, service reliability, and willingness to address customer concerns. Shoppers consistently describe feeling misled about pricing terms and frustrated by the difficulty in obtaining refunds or account adjustments despite what they believe were contractual guarantees.
Customer Reviews (16)
Sorted by: Most recentThe spot free rinse isn't living up to its name. My car comes out covered in spots after using it. What exactly is in that stuff? My normal process is a presoak, pressure wash, rinse, then a long spot free rinse. I've been using this for three months now and I'm frustrated. I shouldn't be paying for a wash that leaves my car looking worse.
Got an email saying my account had been flagged over unauthorized vehicle use. Called customer service to ask when this happened - they had no clue. They transferred me to another number. That person also didn't know but kept blaming me anyway. Got transferred again to the operations manager - same story, blamed me for it. Called their VIP line and they said I'd have to go to the actual car wash location to find out what happened. Went there and the staff told me to call customer service again. Finally tracked down the owner of the car wash location I use and hours later got a call from another person at the company who blamed everything on the computer system. These people have no idea what's going on and they're useless when you need help.
Terrible experience. I got charged for three separate monthly memberships all at once. I tried canceling two of them online and they said since I cancelled them, they won't refund the charges. I couldn't even reach anyone by phone to fight it. This company is just trying to extract as much money as possible with terrible customer service to back it up.
Don't bother with this service. I had their premium monthly car wash plan and tried to use it just 2 days into the billing cycle. I scanned the QR code but nothing happened - the wash never started. This wasn't even my first issue with them. I decided to cancel and requested my money back since I didn't get a single wash that month. Their response? They claimed it counted as a wash since I showed up, even though the whole thing failed to work. Absolutely ridiculous.
They email promotions all the time but don't actually honor them. I got a promotional offer saying I could renew my membership for just a dollar for one month. I tried to apply it and it wouldn't work. Instead of getting the deal, I got charged thirty bucks. This feels like bait and switch to me. When I complained, they wouldn't fix it. I'd stay away from these guys - they're not being straight with people.