Expressions is an online retailer offering clothing and merchandise through expressionscatalog.com. This page aggregates shopper reviews and ratings to help consumers understand customer experiences with the store. Based on current feedback, the company faces significant challenges in customer satisfaction.
Expressions Reviews
What Shoppers Say About Expressions
Expressions receives consistently negative feedback from shoppers, with serious concerns about customer service and billing practices. The most frequent complaint involves aggressive email marketing and spam, which intensifies when customers attempt to unsubscribe. Additional issues include unexpectedly high shipping costs, poor product quality compared to competing discount retailers, and controversial charges related to membership programs that shoppers describe as predatory.
No positive aspects of the shopping experience emerge from recent reviews. Shoppers express frustration across multiple dimensions: merchandise quality, pricing relative to value, shipping fees, return logistics, and what some characterize as deceptive billing tactics. Overall, customers report feeling misled or taken advantage of during their purchase and post-purchase interactions with the company.
Customer Reviews (3)
Sorted by: Most recentThe products themselves are decent enough, but the pricing is too high for what you get. The biggest issue is how much spam email shows up in my inbox after ordering. When I tried to unsubscribe, things got worse. They ramped up the spam even more and started sending emails from like 20 other companies connected to them. Another reviewer was right about this place being a scam.
The clothing quality is really disappointing. I've gotten much better stuff from other discount retailers. This feels like bargain bin merchandise. On top of that, their shipping costs are outrageous. It cost me $24 to get 6 items delivered, and then another $12 to send their poor quality stuff back. So I ended up spending $36 just to figure out they're selling subpar products.
This company is operating as a total scam and fraud. They're trying to hit customers with a $74 charge just because you won't subscribe to their membership program, which is completely absurd. STAY AWAY FROM THIS PLACE. They're ripping people off and it's absolutely wrong. I seriously considered reporting them for their shady practices.