Fable & Mane offers hair care products including oils, scalp treatments, and related items. This page provides an overview of customer experiences with the brand based on reviews submitted to RetailCoupons.com. You will find feedback on product performance, customer service, and the ordering experience to help inform your purchase decision.
Fable & Mane Reviews
2.7
7 reviews
What Shoppers Say About Fable & Mane
Created with AI, based on recent reviews
Fable & Mane has a divided customer base. Shoppers who had positive experiences praise the brand's hair care products, particularly the ginger hair scrub and hair oils, which customers report help with scalp issues, softness, and shine. Customer service responsiveness is also highlighted as a strength by satisfied buyers. However, a significant portion of reviews detail serious fulfillment and communication problems, with multiple customers reporting unshipped orders, unresponsive customer support, and lack of resolution despite weeks of follow-up. One reviewer also reported concerning hair loss after using a product.
The mixed feedback suggests product quality may resonate with some customers, but operational and support issues are creating barriers to repeat business and customer trust. Prospective shoppers should be aware of the fulfillment risks and potential difficulty reaching the company if problems occur.
Customer Reviews (7)
Sorted by: Most recentNina P.Oct 18, 2025
The customer service team went above and beyond. They were very responsive and quickly took care of replacing my defective item.
Jessica L.Feb 19, 2025
I've repurchased their hair oils several times over. My hair is naturally very fine and thin, plus I deal with a sensitive and flaky scalp, so I was hopeful. The products did help make my strands feel softer and look a bit more luminous, though I didn't see major changes when it comes to thickness or growth. I really appreciate that most of their formulas have a calming scent and feel nice against the scalp. Customer service took a while to get back to me, but they were ultimately fine.
Rachel K.Oct 5, 2024
This ginger hair scrub is fantastic! It cleared up all my scalp flaking, has an amazing smell, and the amla oil in it feels incredibly soothing.
Sarah M.May 4, 2024
This product wasn't right for me. After trying it twice, I experienced significant hair loss both times, which was really alarming. I decided to throw it out and won't be using it anymore.
Marcus T.Oct 10, 2023
Never got my order. It's been over six weeks and still nothing. I called the number they gave me and sent multiple emails, but got zero response back. I'd recommend staying away from this company because their customer support is basically nonexistent, and you'll just end up losing your money.
David H.Apr 20, 2022
I placed an order for their product and got charged right away. The issue is that the item never showed up, even after I kept following up over several weeks. Be cautious with this company so you don't waste your money.
Michael C.Feb 28, 2022
The actual products are really impressive, and I'm happy to support an Asian-owned brand. The shampoo and conditioner left my hair incredibly soft, and honestly, the mask and oil smell absolutely amazing, like taking me back to when my grandmother used to use similar herbal products with all kinds of botanical ingredients. I have nothing but praise for the quality of what they're making. That said, the shipping was slow, taking a full week to go out after I ordered, and then another week to arrive, plus my package was missing the conditioner when it came. The team did help when I reached out, but they weren't super quick to reply to all my messages. I realize they might still be a smaller operation figuring things out, but I do think they should put some of their advertising money toward getting their fulfillment process running more smoothly.
Fable & Mane Review FAQ
What is Fable & Mane's average rating on RetailCoupons.com?
Fable & Mane is rated 2.7 out of 5 based on 7 customer reviews submitted to RetailCoupons.com. The rating distribution is heavily weighted toward both high and low scores, with 43 percent one-star and 29 percent four-star reviews.
What do customers praise about Fable & Mane products?
Customers who had positive experiences highlight the brand's hair oils and ginger scalp scrub for improving scalp health, reducing flaking, adding softness to hair, and creating shine. Reviewers also appreciate that the brand uses quality ingredients like amla oil. Some customers report repurchasing the products multiple times.
What are the main complaints about Fable & Mane?
The most frequent complaints involve order fulfillment failures and customer support unresponsiveness. Multiple reviewers report orders that were never shipped despite waiting six weeks or longer, and attempts to contact the company via phone and email went unanswered. One reviewer also reported significant hair loss after using a product.
Do customers recommend shopping at Fable & Mane?
Recommendations are mixed. Satisfied customers who received their orders and had positive product experiences indicate they would repurchase. However, customers who experienced shipping failures and lack of support explicitly warn others to avoid the company, citing the risk of losing money with no resolution.
How can I share my own experience with Fable & Mane on RetailCoupons.com?
If you have shopped at Fable & Mane, you can submit a review to RetailCoupons.com by providing a star rating (1 to 5 stars) and a written description of your experience. Include details about product performance, shipping, customer service, and value to help other shoppers make informed decisions.
Looking for Fable & Mane coupons?
View Fable & Mane Coupons
5 active codes right now. Save before you check out.