FlowerDelivery is an online flower delivery service that promises same-day and expedited delivery of floral arrangements for various occasions. This page aggregates honest customer ratings and reviews to help you understand what shoppers experience when ordering from this service.
FlowerDelivery Reviews
1.5
17 reviews
What Shoppers Say About FlowerDelivery
Created with AI, based on recent reviews
FlowerDelivery has earned an extremely poor reputation, with 17 shoppers rating the service 1.5 out of 5. The overwhelming majority of complaints center on failed delivery promises, with customers reporting flowers arriving days late or not at all despite paying for expedited service. Shoppers also describe receiving arrangements that look nothing like advertised pictures, with fewer flowers and lower quality than promised. Additional concerns include aggressive sales tactics (callers contacting customers during checkout), deceptive insurance claims that provide only partial refunds, and unexpectedly high pricing coupled with requests for additional payment after purchase.
The very small number of positive reviews suggest some customers have had acceptable experiences, but the pattern across recent feedback indicates systemic issues with order fulfillment, quality control, and customer communication. Multiple reviewers characterize FlowerDelivery as a scam operation, particularly noting how the service structure appears designed to protect the company from refund requests and credit card chargebacks rather than ensure customer satisfaction.
Customer Reviews (17)
Sorted by: Most recentMarcus T.May 9, 2022
Worst flower delivery experience ever. I placed an online order but never got a confirmation email. When I called to check on it, I couldn't reach an actual person without jumping through hoops. They claimed to deliver by Mother's Day but then texted me at 3:45 saying they couldn't make it happen that day, yet they still charged me. Now I can't get anyone on the phone at customer service. It's just excuses and run around. Really poor service all around.
Christopher N.Jan 18, 2022
I ordered a balloon arrangement that didn't arrive on the birthday. Very disappointing. I'd called ahead that morning to confirm they could deliver on a Sunday and they said yes, no problem. Later when I contacted customer service they told me the florist doesn't even work Sundays. They never called or emailed to give me a heads up. I had to request it for the next day to finally get it delivered.
Michael B.Dec 13, 2021
Fraudulent operation that you should steer clear of. I ordered flowers and got zero confirmation. Had to navigate a bunch of automated menus just to find out what my order number was. They promised delivery on four different days and it still never arrived. Every single day was the same story about it being out for delivery. Had to push hard to get a refund at all. No idea if it'll actually go through. Watch out.
Rebecca V.Nov 20, 2021
I would give FlowerDelivery negative 100 stars if I could. They took my $300 and never sent the flowers. Terrible service and impossible to reach. Be very careful with this place.
Helen D.Nov 13, 2021
Ordered here for the first time and my mom was thrilled with her birthday bouquet. The delivery was prompt and the flowers stayed fresh looking. Great experience overall. I'll be recommending them to others.
Susan R.Nov 13, 2021
First time ordering from this company and I couldn't be happier. My mom got her birthday flowers and absolutely loved them. They arrived right on time and looked super fresh. Would definitely recommend them. Thanks for making her day special.
Michelle G.Jul 3, 2021
Worst company to order from, period. The second time I used them, what arrived was pathetic looking and nothing like what I selected. At least they fixed it after I complained. But then last month I ordered and they put a charge of $147.39 as pending, then the very next day another pending charge for the same amount. So my account had nearly $300 tied up right when my monthly bills were drafting at the start of the month. My overdraft kicked in costing me $30 per transaction. I called and they said sorry, it'll come off in five to seven days. Meanwhile I'm down a hundred bucks and it actually disappears in three days. Never again. This is the last time I'll touch this company.
FlowerDelivery Review FAQ
How is FlowerDelivery's rating calculated?
The 1.5 out of 5 rating is based on 17 customer reviews submitted to RetailCoupons.com. The rating reflects the average of all submitted scores, with the current distribution showing that 88 percent of reviews are one-star ratings.
What do customers praise about FlowerDelivery?
While the vast majority of reviews are negative, the small number of positive ratings suggest that some customers have received their orders as promised. However, these positive experiences are far outweighed by complaints about delivery failures and quality issues.
What are the most common complaints about FlowerDelivery?
Reviewers repeatedly report flowers arriving days late despite paying for same-day or expedited delivery, arrangements looking significantly different from pictures, aggressive sales calls during the ordering process, deceptive insurance policies that only provide partial refunds, and unexpected charges or requests for additional payment after the initial purchase.
Would shoppers recommend FlowerDelivery?
Based on the review data, the overwhelming majority of customers explicitly advise against using this service. Multiple reviewers recommend finding a local florist instead and warn others to avoid FlowerDelivery entirely.
How can I write a review about FlowerDelivery on RetailCoupons.com?
If you have purchased from FlowerDelivery, you can submit a review by visiting the store page and using the review submission form. Your honest feedback about your experience, including delivery timeliness, flower quality, pricing, and customer service, helps other shoppers make informed decisions.