Footasylum is a UK-based fashion retailer offering a wide selection of clothing and footwear for men, women, and children. This page aggregates shopper reviews and ratings for Footasylum's US customers, helping you understand the real experiences of people who have ordered from the store.
Footasylum Reviews
4.8
17 reviews
What Shoppers Say About Footasylum
Created with AI, based on recent reviews
Footasylum shoppers consistently praise the store for its strong clothing selection, competitive pricing, and fast shipping. The app rewards program that offers points on in-store purchases is also a frequently mentioned positive. However, a notable complaint from multiple customers centers on store pickup notifications: when orders are set for in-store collection, the store fails to notify customers by phone or email that their items have arrived, leaving shoppers unaware until they receive a follow-up review request email.
Despite the pickup notification issue, the vast majority of shoppers rate their experiences highly, with 88 percent giving five-star ratings. The problems appear isolated to the store pickup fulfillment process rather than product quality or standard shipping performance.
Customer Reviews (17)
Sorted by: Most recentDavid E.Mar 29, 2026
The ordering part was fine, but I requested store pickup. They never called or emailed me to let me know it was there waiting for me. I only discovered it had arrived when they sent me that email asking for my review.
Sarah M.Mar 29, 2026
The ordering process went smoothly enough, but I chose to have my item delivered to my nearby store location. Nobody contacted me by phone or email when it arrived, so I had no idea it was ready for pickup. I only found out through the follow-up email asking me to rate the experience.
Ryan O.Mar 25, 2026
You can't go wrong with the clothes here, plus you earn points for shopping through the app in their stores.
Lauren V.Mar 25, 2026
The clothing selection is unbeatable and the app rewards you with points every time you buy in store.
Footasylum Review FAQ
What is Footasylum's average rating on RetailCoupons.com?
Footasylum is rated 4.8 out of 5 based on 17 shopper reviews on RetailCoupons.com.
What do shoppers like most about Footasylum?
Reviewers frequently highlight the strong selection of clothing, competitive prices, and fast shipping. Many shoppers also appreciate the app-based rewards program that earns points on in-store purchases.
Are there recurring complaints about Footasylum?
Yes. Multiple shoppers report that when they select store pickup delivery, Footasylum does not contact them by phone or email to notify them when their order arrives. Customers only discover their items are ready after receiving a follow-up review request email.
Do shoppers recommend Footasylum?
Yes. The overwhelming majority of reviews are positive, with 88 percent of shoppers giving five-star ratings. Even accounting for the store pickup notification issue, shoppers generally recommend the store for its products and service.
How can I share my own Footasylum experience on RetailCoupons.com?
RetailCoupons.com welcomes verified customer reviews. You can submit your honest rating and feedback about your Footasylum purchase to help other shoppers make informed decisions. Reviews should reflect your genuine experience with the store's products, pricing, shipping, and customer service.
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