Georgia Boot is a US-based footwear company specializing in work boots and outdoor boots. This page brings together customer ratings and reviews from shoppers who have purchased directly from georgiaboot.com, helping you understand what real buyers experienced with their orders, product quality, and customer service.
Georgia Boot Reviews
2.2
25 reviews
What Shoppers Say About Georgia Boot
Created with AI, based on recent reviews
Georgia Boot receives sharply divided reviews, with 25 shoppers rating the brand 2.2 out of 5. Positive reviewers consistently praise the boots themselves as solidly made and durable, with some customers reporting years of reliable wear. Customer service earns high marks from satisfied customers who report staff going above and beyond to resolve issues. However, negative reviews reveal significant quality control problems: multiple customers report premature sole separation, stitching failures, and cracking within weeks to months of normal wear. Several reviewers also note unresponsiveness from customer support, with some support requests going unanswered entirely, creating frustration especially for long-time customers.
The most frequent complaints center on durability and inconsistency in sizing and construction, with customers noting that identical boot models fit differently than previous versions. While some shoppers have had their issues resolved through responsive customer service, others faced barriers such as missing receipts or unanswered support requests. This inconsistency between customer service experiences and product quality issues suggests ongoing challenges with both manufacturing standards and support responsiveness.
Customer Reviews (25)
Sorted by: Most recentJennifer S.Jul 14, 2023
Bought my husband a pair of the high angle work boots back in February. By mid-July his soles were peeling apart. That's a lot of money to spend on boots held together with just glue. I figured they'd be stitched all the way through, but apparently not. Won't be investing in this brand again.
David K.Jun 8, 2023
Ordered a pair that didn't fit right and tried to send them back, but apparently this particular item wasn't covered under their standard return policy. Won't be ordering from them again.
Dennis H.Feb 27, 2023
I've been loyal to Georgia Boots for quite a while, but my recent experience has changed my mind. Bought a pair of their flex point boots and the liner came loose after wearing them just twice. The retailer wouldn't help, so I contacted Georgia directly, only to find out they won't warranty it either. If I could give zero stars I would. Don't bother with this brand because they won't stand behind what they sell.
Antonio G.Nov 7, 2022
Decided to give Georgia boots a shot so I placed an order on Friday morning. By Monday they still hadn't shipped. The actual boots might be good quality, but their shipping process is incredibly slow and disappointing.
Frank S.Nov 1, 2022
My Mud dogs boots have barely been worn and already the rubber is deteriorating, plus the leather's peeling away from the rubber. I've tried contacting Georgia Boot but haven't gotten any response whatsoever.
Chris B.Oct 17, 2022
Both boots' soles completely separated during my lunch break, leaving me in just my socks for the rest of the day.
Kevin M.Jul 3, 2022
Spent $160 on what turned out to be the worst boots I've ever owned. After just two months of regular use, the interior lining began separating from the boot itself. It kept getting worse until the lining would bunch up when you pulled the boots off, and you'd have to use your fingers to push it back down before you could get them off properly. These were their Carbo Tec model.
Vincent P.Jul 3, 2022
Bought a pair in January and by spring they were coming apart at the seams. Sent them back for a replacement but the pair they shipped out was even worse than the original. Called customer service to ask about a refund and eventually mailed the boots back. They arrived in June but I never heard anything after that. Won't be ordering from this company or Rocky Boots ever again.
Nathan D.Nov 30, 2021
Got a shipped notification on the 27th after ordering on the 25th, but when I called days later on the 30th to track my package, I found out processing hadn't even started. They said they were backed up 14 days, which added to the already-passed waiting period and future shipping time meant I was looking at close to a month for delivery. They should've been upfront about the delay before charging me instead of sending a fake shipment email. Even worse, they wouldn't let me cancel even though nothing had been processed yet. This is how they treat new customers.
Gregory T.Nov 30, 2021
Placed my order on the 25th and got a shipping confirmation email two days later on the 27th. Called on the 30th to check up and discovered they hadn't even started processing my order yet. They told me they're running 14 days behind, which means combined with the wait time before my call and the shipping delay, I'm looking at nearly a month to get my boots. It would've been helpful if they'd mentioned this delay upfront instead of sending a fake shipped notification. Plus they refused to cancel the order even though it hadn't been processed when I asked. Disappointed with how new customers are treated here.
Georgia Boot Review FAQ
What is Georgia Boot's average rating and how many reviews are included?
Georgia Boot is rated 2.2 out of 5 based on 25 customer reviews collected from georgiaboot.com shoppers. The rating distribution skews toward extremes, with 56 percent one-star reviews and 24 percent five-star reviews, indicating highly polarized customer experiences.
What do customers praise most about Georgia Boot?
Satisfied customers consistently highlight the quality and durability of the boots themselves, with some reporting successful wear over many years. Customer service also receives praise from shoppers who had issues resolved, with reviews noting that staff members went above and beyond to help with returns and replacements.
What are the most common complaints about Georgia Boot?
The primary complaints involve product durability issues: customers report soles cracking or separating from the boot, stitching coming apart, and water leakage within weeks to months of normal wear. Additional issues include sizing inconsistency between production runs and unresponsiveness from customer support, with some customers reporting support requests that went unanswered.
Do customers recommend Georgia Boot?
Recommendations are divided. Customers who had positive experiences or whose issues were resolved by customer service express willingness to order again. However, those who experienced durability problems combined with unresponsive support are unlikely to recommend the brand, sometimes citing competitor alternatives like KEEN.
How can I write a review of Georgia Boot on RetailCoupons.com?
After purchasing from georgiaboot.com, you can share your experience by submitting a rating and review on this page. Honest feedback about product quality, durability, sizing accuracy, and customer service helps other shoppers make informed decisions and provides valuable feedback to the company.