Giant Eagle Reviews

Missing the Paper Ads and Plastic Bags. I'm disappointed that you stopped mailing out sales flyers and stopped providing plastic bags. I feel like this is really about cutting costs and boosting profits rather than environmental concerns.

Cleanliness and Selection Concerns. I appreciate that the milk and meat are fresh, but I'm giving two stars for other reasons. First, they stock mostly off brands and you can't find name brand basics like saltines. Second, and this is the real problem that'll keep me away: I went through checkout and the cashier was visibly ill, barely able to speak and struggling to keep her head up. She'd already rung up half my groceries when I realized how sick she was. I went home and sanitized every item with wipes and soap and water, threw out the bananas and things that couldn't be cleaned. Why would you have someone that sick handling food and exposing customers to germs? I understand staffing is tough but I'd rather wait in a long line with a healthy worker than leave sick. That's irresponsible. This Giant Eagle is on East Broad in Blacklick, Ohio, and I'm switching to Kroger.

Five Stars for Our Local Giant Eagle! Our neighborhood Giant Eagle location is fantastic. Brian manages the produce section and he's amazing. He goes the extra mile to help customers every single time. The store manager is always available, listens to what we need, and takes care of any issues. I use their pharmacy for all my prescriptions and the pharmacist and team are professional and friendly. They even have a Starbucks in the store! I've been shopping at Giant Eagle for decades, going all the way back to my days in Pittsburgh in the late 80s. Giant Eagle has always been there for us through everything, from midnight runs for groceries and diapers to cakes and breakfast treats. Thanks for being such a dependable neighborhood store. Make sure you sign up for their rewards card!

Good Pharmacy but Store Needs New Direction. My husband uses the Avon Lake pharmacy for his prescriptions. They added a Starbucks recently which is nice. Honestly though, I worry the location is declining, kind of like what happened with Tops in our area. I have a soft spot for Giant Eagle going back to my days in Pittsburgh, and I hope the leadership comes up with better strategies to turn things around and keep this institution thriving.

Solid Choice for Quality and Value. I'm a practical shopper and Giant Eagle works for me. They're not the only option out there, which I'm grateful for. But comparing them to the other stores around, I pick Giant Eagle most of the time because they usually stock what I need at reasonable prices. The people who work there are genuinely nice and helpful.

Great Produce and Meat Quality. The fresh fruit and vegetable section here is exceptional. Their meat selection beats other stores by a mile in terms of variety. Plus, the gas discounts when you buy groceries are a nice way to stretch your budget.

Curbside Pickup Works Great in Erie! The curbside pickup service at this location is excellent. I order online, pick my time, and they bring everything right to my car. It's straightforward and hassle free, and the staff is always courteous. When I couldn't make it during my scheduled pickup because of road problems, they rearranged my time without any fuss. Definitely recommend using this service.