GLAMGLOW sells beauty products and clothing through glamglow.com. This page aggregates customer ratings and reviews to help shoppers understand the quality of service, product delivery, and customer support they can expect. RetailCoupons.com does not sell products directly; we publish independent shopper feedback to inform purchasing decisions.
GLAMGLOW Reviews
What Shoppers Say About GLAMGLOW
GLAMGLOW has an exceptionally poor rating of 1.7 out of 5 based on 15 customer reviews. The overwhelming majority of shoppers report serious problems: non-delivery of items, unauthorized or duplicate charges, unresponsive customer service, and difficulty obtaining refunds. Multiple reviewers describe the operation as potentially fraudulent, noting website name changes and aggressive social media advertising tactics. A small minority of recent customers report successful orders with proper tracking and delivery, suggesting inconsistent operations.
The pattern of complaints centers on financial harm, with shoppers reporting charges ranging from double-billing to charges four times their purchase amount. Communication breakdowns are universal among negative reviews, with customers unable to reach the company via email or phone. Several reviewers mention discovering the website had changed names or disappeared entirely, raising serious red flags about the legitimacy and stability of this retailer.
Customer Reviews (15)
Sorted by: Most recentHad to revise my original review because my second experience was completely different. This time the order was easy to place, I got tracking information right away, and everything arrived correctly. People should speak up when things go wrong, but we also need to give credit when it's earned. My first order took forever without any tracking info even after two weeks and I only got apologetic emails. But when the product finally showed up before the tracking details, at least I had it in hand. Trying them again to see if it goes better.
I'm honestly speechless about this whole experience. I bought items that were on sale but never got anything delivered. To make matters worse, I started getting charged every month for something I never signed up for. Nothing arrived at all. The original website I used has since vanished. Really disappointed with how this turned out.
Avoid this company at all costs. Paid for a jacket that I never received. Seriously, don't use them.
I got ripped off. They billed me twice and sent nothing at all. I'm going to contact my bank to stop them from taking any more money and change my card details. Should've known something that good wasn't real.
Total waste of money. Found this site advertised on social media claiming to sell quality beauty stuff at affordable prices, so I ordered for about $28. Been three weeks now and I can't get anyone to respond to emails or calls. The whole operation looks shady - they even switched their website name. Don't make the same mistake I did.
Wish I'd checked reviews before giving them my money. They charged my account four separate times for almost eighty dollars total. Still haven't gotten a response to my refund requests or any acknowledgment from them whatsoever. I'd strongly warn everyone against using this company.
Got scammed plain and simple. Saw this advertised on social media promising cheap quality beauty items, dropped twenty bucks on an order. Three weeks later and nobody's responding to my emails or calls. Save yourself the trouble and don't order from here.
Placed my order three weeks ago for sale items and got 14 things because that was the maximum available. Haven't received anything and nobody will message me back. I want my money refunded. This really sucks because I was so hyped to get these products and now I'm worried I got scammed.
The branding looks great and the face masks are attractive, but the prices are way too high compared to competitors. They're packed in a ton of plastic, especially for masks that cost forty bucks. The products definitely work and do great things for your skin, but you can find similar results from brands that cost a tenth of the price.
The actual products are great, but good luck getting them shipped to you. Almost three weeks and still waiting on my order. I've sent two emails and made two phone calls but can't get any response, and I've been on hold for over an hour. What really annoys me is getting spammed daily with promotional emails about free shipping when I haven't even gotten my stuff yet. Just order through Sephora instead if you want Glamglow products.