G Pen Reviews

I find it frustrating seeing people bash products that just aren't right for them personally. G-Pen absolutely deserves better than a three star rating. My whole experience from ordering to receiving was incredibly smooth. Even during that massive snow storm last week the package only ended up being delayed by a day instead of arriving early like it normally would. And here's the thing about my consumables order - they got to me in two days with no shipping charge. That's wild. My Hyer device has been working without a single issue since I got it. Already planning to grab the dry herb attachment next. Thanks for the great service. Hopefully we can get that rating higher.

This G-PEN delivers exactly what it promises. Everything works as advertised. Really happy with my purchase.

GPen pulls shady marketing tactics where they offer you a better deal right after you already paid for something. Seriously though, literally a few minutes after I finished checking out they texted me saying there's a sweeter deal available but oops, too late for that now. That's just wrong.

The tank design on the G pen micro+ is really poor. I've gone through two replacement tanks and both failed on me. You can keep it spotless and it still falls apart. They last a couple months and then stop working, flashing red and green lights before dying completely. Getting a new tank with shipping costs me twenty three bucks every time, which adds up quick. Find a better product.

The GPen Micro + Vaporizer for concentrates has been fantastic for what I need. I'm really impressed with how straightforward everything is - charging it up, putting in product, operating it, and keeping it clean are all super simple. Thinking about grabbing a few more to give to friends as gifts. Top notch product overall.

This has got to be the worst customer service experience I've ever had with any company. I received the G pen micro concentrate vaporizer and it was completely unusable right out of the box. I contacted them within minutes of opening the package, told them I wasn't happy and wanted a refund. They flat out refused, claiming it was already used. The thing tasted like burnt chemicals and had a weird electrical taste. They told me to run a burnout cycle to fix it. I explained that any legit company should be doing those burnouts before shipping so customers don't have to breathe in toxic fumes. I did what they suggested anyway but it didn't help and I wasted some good product trying. They took fifty bucks from me and I got lucky compared to people on here who spent way more. This is honestly on me for not looking into reviews first. If you're thinking about ordering from this site, just know there's a real possibility you're going to feel like you threw your money in the garbage. That's exactly what happened to me and seems like it's happening to tons of other people too. Terrible quality items and even more terrible customer support.

I bought the Gpen roam and it clogs every single use, taking forever to clean. This makes it pretty much unusable and definitely not something you can carry around easily. I tried posting a negative review on their site but they only accept positive ones. Be careful of any company that won't let customers leave honest feedback online.

Absolutely amazing service. I bought something during a Black Friday promotion but realized on the following Monday that I'd picked the wrong item. Total mistake on my end. Since I hadn't gotten shipping confirmation yet, I figured I might as well email and ask if canceling or changing my order was possible. Honestly I thought they'd say no way, but it was worth asking. They actually said yes and processed the refund immediately. My partner ended up ordering the correct item I wanted so we got our Cyber Monday discount anyway. Really grateful for this. Not many companies are willing to cancel orders at all, and I was totally prepared for them to turn me down. They went above and beyond and it genuinely made my day and helped my bank account. Can't wait to try out the GPen Roam. Might try ordering that other device someday too, hopefully on purpose this time.

Never had worse customer service in my life. My product was out of stock but nobody let me know. I waited over thirty days and they just canceled it without even telling me. When I finally called to ask what happened they were genuinely rude about the whole thing. Honestly one of the worst experiences ever, especially for 2022.

The mouthpiece gets way too hot and can actually burn your lips. The device cuts off after five minutes which isn't nearly enough time to finish the herbs loaded in there. The mouthpiece opening is a pain to clean out and the material started breaking down immediately after one session. The temperature settings don't seem to match what they claim either. The portable size is nice and the idea behind it is solid, but they really need better engineering on this thing.