HoneyColor.com Reviews

This was my first time shopping here and I'm pretty confident it won't be the last. The website has a massive selection of items you can't find anywhere else, even from the manufacturers directly in some regions. I placed my order on December 1st and they shipped it out on December 3rd with a DHL tracking number that worked perfectly. It took about a week to get to me in Europe, which is normal for orders coming from that part of the world. Everything was packaged nicely and the product came with a contact case, an instruction card about lens care, and a discount code for my next purchase.

DO NOT BUY FROM HERE. I placed an order Saturday morning with rush shipping because I needed contacts for a party the following Friday. They told me it would arrive in 3 to 4 business days. Then Tuesday comes around and they email saying something's out of stock, so I immediately ask for a replacement. By Wednesday they're canceling my entire order since it won't get here in time. Now I'm stuck with nothing for my event and there's zero time to order somewhere else. This is ridiculous.

I've been a loyal customer at HoneyColor for quite some time now. While they used to stock my go-to contact lens brand and I was disappointed when they discontinued it, I honestly can't fault the company itself. Their support team has always been responsive whenever I've needed help, and when I recently had an issue, they quickly informed me about a stock problem and swapped my order for something comparable at the same price. Really solid experience overall.

The designs look stunning and showed up exactly as shown on the site. They even included adorable little cases, which was a nice touch. My only gripe is that delivery took longer than I was hoping for. That said, I'll definitely be ordering from them again.

I grabbed some colored contacts here and the pricing is definitely fair compared to other retailers. Shipping took a bit, but it came within the timeframe they quoted so I'm satisfied. Super cool that I got a second pair free when I only ordered one, and both came with complimentary contact cases which are really helpful. Would absolutely recommend them.

About four weeks back, I submitted an online order. A couple days later a customer service person named Amy emailed saying one of my items was out of stock. After going back and forth a bit, I asked to cancel the entire order. Amy replied that they had already shipped it and I could just refuse delivery. Three weeks pass and the package shows up, but I wasn't home to refuse it. I then wrote Amy asking what the next step should be, expecting maybe a return label, but instead she told me to send it back on my own dime to Malaysia! How is that my fault? How does any company charge you full price and send something out when the order isn't complete? I never heard back from them after that. This feels like a total rip-off. Steer clear of HoneyColor.

HoneyColor used to be great, but my recent experience was honestly terrible. I've emailed them multiple times about an expedited order from almost three weeks ago that was supposed to arrive on October 16th but never showed up. While I get that shipping delays happen, the fact that they won't even respond to my emails is unacceptable. If I don't get a response and refund soon, I'm filing a dispute through my bank for deceptive business practices. I've been shopping with them for years and this is really disappointing.

Skip this company entirely. The customer service is really poor and my order never arrived. When I tried to get a refund, they wouldn't do it. Total scam operation.

Outstanding service, seriously! The lenses are fantastic and the pricing is super affordable. Plus the shipping speed is insanely fast. My order arrived in just 3 days all the way to Australia and the shipping wasn't expensive either. I got monthly lenses that feel really comfortable, and I'm a big fan of VISKON brand especially. When I had one lens that wasn't sitting correctly, I reached out to their support team and they jumped on fixing it immediately, which is honestly rare because most contact shops won't own up to shipping faulty products. I'm really happy with both the service and the actual product. Will definitely order again.

Really good store with tons of circle lens options from multiple brands and even some Japanese styles. I trust HoneyColor completely since they provide solid customer service and the website is pretty easy to figure out. That said, I do have some issues with their pricing structure. Shipping starts at 5 dollars plus additional fees based on weight, though they do send tracking info. When they actually offer discounts, they're usually only 1 or 2 dollars off, which feels minimal. I'm also not the biggest fan of their loyalty program since it seems geared toward female shoppers, so guys who want circle lenses don't get much out of it. The positives are the huge selection, fair pricing overall, and the fact they sell stuff like false lashes and makeup. The negatives are the shipping costs, weak discount offers, and sometimes orders take up to a week just to process, which feels slow. Solid overall but room for improvement.