iWALK operates an online mall offering a range of products including electronics, accessories, and household items. This page aggregates verified customer ratings and reviews to help shoppers understand what to expect when ordering from iWALK.
iWALK Reviews
3.1
15 reviews
What Shoppers Say About iWALK
Created with AI, based on recent reviews
iWALK shoppers are deeply divided in their experiences. Those satisfied with the store praise product quality, with customers highlighting that items arrive in perfect condition and perform as advertised. Several reviewers expressed strong enthusiasm about their purchases, including positive experiences with phone chargers and pest control products.
However, a significant portion of customers report serious issues with order accuracy and shipping delays. One reviewer received completely wrong items (cheap sandals instead of phone chargers) and found customer service unhelpful in resolving the problem. Another customer is still waiting for a second purchase to arrive. These fulfillment and customer service problems represent a major concern that undermines otherwise positive product feedback.
Customer Reviews (15)
Sorted by: Most recentThomas R.Dec 2, 2024
The shipping label wasn't filled out completely and my package got sent back. Still waiting for them to ship it again
Nicole H.Aug 20, 2024
Delivery was quick. I wanted to order 2 units but only 1 was in stock so they immediately refunded the difference. Works perfectly just like it should
Patricia W.Jun 24, 2024
Got the wrong stuff shipped to me. Requested a return label but nobody ever got back to me. They charged my card and I never received what I actually ordered. The customer service was awful! Lost money and didn't get my items!
Angela C.Feb 18, 2024
They never responded about my missing order! The customer service here is really disappointing!!!
Michael J.Feb 3, 2024
This company treats you right if you're honest with them. My package got stolen off my porch and I showed them the delivery confirmation. They asked some follow-up questions but once I explained I had video proof of no delivery, they handled it with kindness and sent me a replacement right away. Really grateful for how they handled the whole situation!
iWALK Review FAQ
What is iWALK's average rating?
iWALK is rated 3.1 out of 5 based on 15 customer reviews on RetailCoupons.com. The rating distribution shows a highly polarized pattern, with 53 percent of reviews being 5 stars and 47 percent being 1 star, indicating very different customer experiences.
What do satisfied customers praise about iWALK?
Customers who rate iWALK highly consistently mention that products arrive in excellent condition, match their descriptions, and perform as expected. Shoppers appreciate the quality of items received, including electronics like phone chargers and household products.
What are the main complaints about iWALK?
The primary complaints center on fulfillment accuracy and shipping speed. Some customers report receiving incorrect items, experiencing significantly delayed deliveries, and encountering unhelpful customer service when attempting to resolve order issues.
Do customers recommend shopping at iWALK?
Recommendations are mixed and dependent on individual experiences. While satisfied customers express strong enthusiasm for their purchases, dissatisfied customers encountered serious problems with order accuracy and customer support, suggesting caution is warranted.
How can I share my experience with iWALK on RetailCoupons.com?
After making a purchase from iWALK, you can submit a review on RetailCoupons.com describing your experience with product quality, shipping, customer service, and overall satisfaction. Verified purchase reviews help other shoppers make informed decisions.