Jeanerica Reviews

I received the wrong size when my jeans arrived. After spending way too much time trying to reach their support team, they refused to offer any sort of refund or replacement. This used to be a company I trusted, but their service has really gone downhill recently. Not coming back.

Ordered jeans during their sale and got a confirmation email right away. After waiting over a week with no updates, I decided to check in on what was happening. That's when they told me the order had already been cancelled due to insufficient inventory. Nobody bothered letting me know about this beforehand. To make up for it, they offered 15% off my next purchase, which is pretty weak considering the original sale was 50% off. Honestly, I won't be shopping with them again.

First purchase from Jeanerica turned out to be a total letdown. I bought during a sale but heard absolutely nothing for days. When I finally reached out myself to ask for an update, all I got back was a generic automated message saying the order was cancelled with zero explanation or acknowledgment of any wrongdoing. I followed up again, and only then did someone mention there was a technical glitch. By that time, what I wanted was already sold out. Their solution? A 15% discount code that barely covers their outrageous shipping charges. It felt insulting. The worst part is they showed zero accountability for their mistake. I spent time picking the right size and making an expensive purchase, and they essentially brushed me off. A brand should care about how it treats customers when problems happen, but Jeanerica made it crystal clear that my satisfaction wasn't important to them.

Returning Jeanerica jeans turned out to be a total hassle. I tried multiple times to process the return, but their system kept failing on me.

I've shopped at Jeanerica before and liked what I got, but unfortunately that changed over time. The jeans started falling apart way sooner than they should have, which is disappointing given how much I paid for them. Bought another pair recently and was really let down. Shipping cost me thirteen dollars and fifty cents, and I'm in Denmark. When they showed up, they looked nothing like the pictures online. Maybe that's just how they fit differently, but they felt cheap and looked cheap. The material was super thin and didn't feel like actual denim at all. For two hundred and twenty dollars, that's unacceptable. The one thing that kept me coming back was their option for length 34 without upsizing the waist, but after this experience, I'm not ordering from them anymore.

The Vintage 62 fit is absolutely perfect for me. Love them so much!

Decided to order from Jeanerica again since my first pair went great. This time I tried a different style in the same size, but the fit was completely wrong. Had to send it back, and they slapped me with a thirty dollar return fee because I bought from their Archive Sale section. On top of that, I already paid twenty bucks for shipping since it wasn't free during the sale. That means I lost fifty dollars in shipping costs for an item I couldn't keep. I never thought they'd treat customers this way just to make extra money off returns. I'm done shopping there. Giving them two stars only because those first jeans actually worked out, though honestly they're only worth buying on sale anyway. The regular prices are way too high for what you're getting.