JibJab Reviews

I signed up for a monthly subscription but got charged the yearly rate instead. Looks like a bunch of people are having trouble getting their accounts canceled. Does anyone have a contact for a good attorney? I'm genuinely interested in joining forces with other customers to take action. The whole operation feels dishonest and I'm fed up with how they run things. This isn't acceptable.

My father, who's in his seventies, fell victim to this. He's skeptical about calling or emailing since his bank said that won't help, but I dealt with a comparable rip-off before with another company where the bank gave the same response. It turned out to be fraudulent just like this situation. I showed Dad all these reviews and tried to convince him, but he's still in denial. What really bothers me is how immoral these folks at this company are, taking advantage of seniors like my dad by stealing their money.

If someone tried sending me one of these cards, I'd just block them.

The video creation tool is entertaining enough, but canceling is a nightmare you'll want to avoid. I thought I signed up for just two years, but they kept charging me year after year without stopping. Seriously, stay away from this company because getting out feels impossible. I've been leaving reviews all over the web to warn others about my terrible experience, and honestly I had to close out multiple payment methods just to prevent them from continuing to bill me. It's incredibly frustrating because their support team is completely unhelpful. They claim they won't renew your membership, but then they do it anyway.

This is a respectable business. I ran into some technical issues on my side, but they reached out proactively to help me troubleshoot, and when nothing worked they just refunded my payment right away.

I've been attempting to stop my yearly membership for ages now with no success. Their whole operation seems designed to rip off customers. Nobody ever responds to my requests. Haven't even used their service in years but the charges keep coming. Their business practices absolutely disgust me.

I wouldn't mind paying just a few dollars for a single card, but a subscription model really doesn't work for me. They should seriously look into changing their approach here. They're leaving money on the table by not offering straightforward one-time purchases.

These are fraudulent operators. When you try to turn off auto-renewal, the cancellation feature doesn't work properly - they've basically rigged it. On top of that, if you want to add new photos you're forced to hand over tons of personal information about those people. It's a total hustle. They were actually decent about a decade ago, but now the customer experience is awful. I've tried canceling my auto-renewal at least ten times and it keeps coming back. STAY AWAY from this outfit.

Don't set up a paid account with these people. I've been fighting to cancel since 2018 and now it's 2022 and they're still automatically renewing and charging me every year. I end up having to fill out a cancellation request form and ask for a refund every single time. It's clearly their business strategy to auto-renew you and count on the fact that people won't notice these annual charges.

You know how annoying companies are when they act like something's free and then it isn't? Yeah, that's these people. The only thing they're giving away for free is access to your contact information.