Leading Lady specializes in bras and underwear designed for a range of sizes and body types. This page features customer ratings and reviews to help shoppers understand real experiences with product quality, fit, sizing accuracy, and the company's return process.
Leading Lady Reviews
2.7
3 reviews
What Shoppers Say About Leading Lady
Created with AI, based on recent reviews
Leading Lady receives mixed feedback from shoppers, with ratings ranging widely. One longtime customer reports consistently excellent quality, proper fit, and reliable shipping, praising the regular sales and comfort of their bras and underwear. However, multiple shoppers describe significant quality control issues, noting that identical sizes arrive with inconsistent fits across orders, making it difficult to rely on the sizing. Return procedures are also cited as frustrating, with customers required to print their own shipping labels rather than receiving prepaid or post office options available from competitors.
The inconsistency appears to be the primary concern: some customers receive products that fit as expected while others find only a small portion of their orders actually fit properly, leading to repeat return hassles. The return process itself adds to customer frustration by placing additional burden on shoppers rather than streamlining the experience.
Customer Reviews (3)
Sorted by: Most recentPatricia M.Jun 3, 2025
Bought a pair of bras in the same size, but they fit completely different. One was great, the other seemed like it came out as a larger cup size during manufacturing. Really frustrating that I'm stuck with the cost of sending the wrong one back.
Kevin R.Dec 28, 2021
The sizing has been all over the place with my orders over time. I've gotten anywhere from 1 to 5 bras per order with matching size labels, and usually only 1 actually fits right. Trying to return stuff is annoying because they make you print your own label instead of just giving you a simple code to use at the post office like other retailers do. On top of that, once you order or get a refund, they flood your email with messages.
Lauren T.May 29, 2021
Been ordering bras and underwear from Leading Lady for years now and I'm consistently impressed. The quality is excellent, everything fits like it should, and the comfort is top notch. Plus they run sales pretty regularly which makes the prices even better, and your stuff shows up quick. Definitely going to keep shopping with them.
Leading Lady Review FAQ
How is Leading Lady's rating calculated?
The rating of 2.7 out of 5 is based on 3 customer reviews submitted to RetailCoupons.com. Each shopper rates their experience on a scale of 1 to 5 stars.
What do customers praise about Leading Lady?
Satisfied customers highlight excellent quality and comfort in the bras and underwear, consistent proper fit, regular sales and promotions, and quick shipping. Some shoppers report being loyal customers for years based on these strengths.
What are the main complaints about Leading Lady?
The most common issues involve sizing inconsistency, where identical sizes from different orders or even within the same order fit very differently. Customers also report frustration with the return process, which requires printing your own shipping label instead of offering easier options like prepaid labels or post office codes.
Do shoppers recommend Leading Lady?
Recommendations are split. Long-term customers who have had positive experiences strongly recommend the store, while those who have encountered sizing inconsistencies and return difficulties express significant frustration and are less likely to recommend it.
How can I write a review for Leading Lady?
After making a purchase from Leading Lady, you can share your experience by submitting a review to RetailCoupons.com. Include details about fit, quality, sizing accuracy, shipping, and customer service to help other shoppers make informed decisions.