Maelove is a skincare company offering serums, retinol products, and chemical exfoliants. This page aggregates shopper reviews and ratings to help you decide whether to buy from them. Read what customers report about product quality, shipping speed, customer service, and results.
Maelove Reviews
2.8
5 reviews
What Shoppers Say About Maelove
Created with AI, based on recent reviews
Maelove shoppers are divided on their experience with the skincare brand. Some customers praise the product quality and reliable shipping for domestic orders, noting that items arrive on schedule and represent good value when promotional codes are applied. However, significant concerns emerge around international shipping delays (exceeding three weeks), unresponsive customer service, and inconsistent product effectiveness, particularly regarding claims about reducing age spots.
The most recurring complaint involves customer support accessibility and responsiveness. Multiple shoppers report difficulty reaching the support team via email or phone, and note that help options are limited to an online contact form. Additionally, some customers report experiencing backorders with unclear timelines. Product efficacy is another pain point, with at least one reviewer finding minimal improvement despite positive expectations based on other feedback.
Customer Reviews (5)
Sorted by: Most recentDavid L.Jul 2, 2025
Living outside the States? Plan on waiting more than three weeks to get your stuff. That's a real problem when you're buying something like a serum where you need to stay consistent with it. The extended shipping timeline definitely hurts the whole buying experience.
Marcus T.May 7, 2025
I'm almost done with this bottle and unfortunately I haven't noticed much improvement with age spots. They just don't seem to be getting any lighter or less visible. The reason I gave this a shot was because I read a bunch of positive feedback about it, but I'm let down with the results.
Patricia S.Jan 27, 2025
Their customer service team won't respond to me. I've sent a couple of emails and made two separate calls to their support line with zero luck. I'm trying to find out when a backordered item will ship. Since I'm new to the company, I had no clue how bad their support actually is. If I'd known ahead of time, I wouldn't have dropped several hundred bucks on their merchandise. This whole situation is incredibly annoying.
Jennifer K.Mar 15, 2022
Just finished my first purchase with this company and grabbed their resurfacing serum, retinol product, glow serum, and glycolic acid cream. The whole order came to just over $100 when I used a promo code they had running. Everything went smoothly - the stuff shipped out right away and made it to my door on schedule via postal service. My skin has responded great to all of these products and I didn't need to reach out to anyone on their support team because nothing went wrong.
Rachel M.Jan 9, 2022
Honestly, I was shocked to be one of the first reviewers for this site. Over time, I've ordered from them multiple times without any problems showing up. Their stuff is solid and orders arrive when they say they will. The one thing that bugs me is how limited your options are for getting help from their team - just an online form on their website. There's no phone line you can call to talk to someone directly. That said, when I did submit a question through their system about one of their items, they got back to me in under a day.
Maelove Review FAQ
What is Maelove's average rating on RetailCoupons.com?
Maelove is rated 2.8 out of 5 based on 5 shopper reviews. The ratings are split: 40 percent gave one star, 20 percent gave three stars, 20 percent gave four stars, and 20 percent gave five stars.
What do shoppers praise about Maelove?
Customers highlight solid product quality, reliable domestic shipping that arrives on schedule, and good value when promotional codes are used. Some reviewers report successful multiple purchases without issues.
What are the main complaints about Maelove?
The most common issues are slow international shipping (over three weeks), unresponsive customer service with limited contact options (primarily an online form), and inconsistent product results. Some shoppers have also experienced backordered items with unclear shipping timelines and difficulty getting support responses.
Do shoppers recommend buying from Maelove?
Recommendations are mixed. Those in the US who have had smooth orders and seen results tend to recommend the brand, while international customers and those seeking responsive customer service report a poor experience. Product effectiveness appears inconsistent.
How can I write a review for Maelove on RetailCoupons.com?
If you have purchased from Maelove, you can share your experience by submitting a review on this page. Include details about product quality, shipping time, customer service interactions, and results to help other shoppers make informed decisions.