Makari offers skincare and beauty products, including face creams, serums, and beauty bars. This page aggregates customer reviews and ratings for Makari to help shoppers understand the store's reputation and product quality before making a purchase.
Makari Reviews
1.5
11 reviews
What Shoppers Say About Makari
Created with AI, based on recent reviews
Makari is rated 1.5 out of 5 by 11 shoppers, with the vast majority of reviews expressing serious dissatisfaction. Shoppers report multiple critical issues: incorrect or unwanted items being shipped repeatedly, complete non-responsiveness to customer inquiries via email, concerns about counterfeit or defective products (broken pumps, altered appearance and smell compared to authentic products), and severely delayed customer service responses that can take weeks or months. Several long-time customers report that recent purchases no longer match the quality they expect from the brand, raising authenticity concerns.
The few positive reviews represent a small minority, while the overwhelming pattern of complaints centers on order fulfillment errors, product quality concerns, and inadequate customer support. Shoppers consistently describe frustration with multiple failed transactions, unresponsive email support, and unhelpful or rude staff interactions both online and at physical store locations. The combination of fulfillment failures, alleged counterfeit products, and poor customer service response has led reviewers to indicate they will not return to the store.
Customer Reviews (11)
Sorted by: Most recentJasmine R.Jul 28, 2023
Their carrot cream used to work really well on my skin, but lately I've been getting white patches all over my body. I tried reaching out to Makari and even sent photos showing them what was happening, but they basically ignored me. They didn't apologize, didn't offer anything to make it right, just completely shut me out. It's not fair at all.
Makari Review FAQ
What is Makari's average rating on RetailCoupons.com?
Makari is rated 1.5 out of 5 based on 11 customer reviews. The rating reflects significant customer dissatisfaction, with over 80 percent of reviews giving the store one star.
What are the most common complaints about Makari?
Shoppers repeatedly report receiving incorrect orders or items they did not request, experiencing complete unresponsiveness to customer service inquiries via email, and receiving products that appear counterfeit or defective. Additional complaints include extremely slow customer service responses (sometimes taking weeks or months), unhelpful or rude interactions with staff, and concerns about product authenticity and quality compared to previous purchases.
Have any customers reported positive experiences with Makari?
A small minority of reviews (approximately 9 percent) gave Makari five stars, though specific details about these positive experiences are not elaborated in the recent review excerpts provided.
Should I shop at Makari based on these reviews?
Based on the review data, shoppers report serious concerns about order accuracy, customer service responsiveness, product quality, and authenticity. Potential customers should carefully consider these issues before purchasing, particularly given the high rate of negative experiences reported.
How can I write a review for Makari on RetailCoupons.com?
RetailCoupons.com collects verified customer reviews to help shoppers make informed purchasing decisions. If you have purchased from Makari, you can share your experience to help other consumers understand the store's service and product quality. Reviews should be based on your actual purchase experience.