Mercola sells nutritional supplements and health products online. At RetailCoupons.com, we collect verified customer reviews to help you understand what shoppers experience when ordering from Mercola, including feedback on product quality, shipping times, and customer service.
Mercola Reviews
2.0
21 reviews
What Shoppers Say About Mercola
Created with AI, based on recent reviews
Mercola is rated 2.0 out of 5 by 21 shoppers, with the majority of reviews expressing frustration with order fulfillment and customer service practices. The most common complaint involves significant shipping delays, with orders stuck in processing for weeks without clear communication about inventory status or estimated delivery dates. Shoppers also report issues with items being sold while out of stock, unexplained order cancellations, and difficulties obtaining refunds or cancellations when problems arise. Some reviewers describe the website's email collection tactics and verification popups as deceptive marketing practices.
On the positive side, shoppers who have received their orders acknowledge that Mercola's supplements are high quality and effective, with specific praise for products like Magnesium L-threonate. However, the consistent feedback is that customers can purchase the same products elsewhere at better prices and with more reliable service. Loyal customers express frustration that warehouse issues and operational delays are pushing them toward alternative retailers like Amazon, despite their satisfaction with the actual products themselves.
Customer Reviews (21)
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What is Mercola's overall rating based on?
Mercola is rated 2.0 out of 5 stars based on 21 customer reviews collected on RetailCoupons.com. The rating reflects shoppers' experiences across product quality, website usability, shipping, and customer service.
What do customers praise most about Mercola?
Reviewers consistently note that Mercola's supplements are high quality and effective when they arrive. Customers report satisfaction with specific products and willingness to remain loyal to the brand based on product performance alone.
What are the most common complaints?
The dominant complaint is order fulfillment. Shoppers report orders stuck in processing for extended periods (often two weeks or longer), lack of clear communication about delays or inventory status, products being sold while out of stock, and difficulty canceling orders. Some customers also cite higher prices compared to competing retailers.
Do customers recommend ordering from Mercola?
Based on review feedback, customer recommendations are mixed. While some loyal customers appreciate product quality, many note they now purchase Mercola products through alternative retailers like Amazon to avoid the company's shipping and service issues. Few reviews explicitly recommend ordering directly from Mercola given the fulfillment problems.
How can I write a review for Mercola on RetailCoupons.com?
You can share your experience with Mercola by submitting a review on RetailCoupons.com after making a purchase. Include details about product quality, shipping speed, website experience, and customer service to help other shoppers make informed decisions.