Miller's operates an online store and physical retail locations primarily in Australia, selling clothing and apparel items. This page aggregates customer reviews and ratings for Miller's to help shoppers understand the shopping experience and product quality based on actual purchases.
millers.com.au Reviews
1.6
25 reviews
What Shoppers Say About millers.com.au
Created with AI, based on recent reviews
Miller's has a severely negative reputation, rated 1.6 out of 5 by 25 shoppers. The overwhelming majority of reviews (80 percent one-star) cite serious issues including apparent scam operations, misleading geographic claims (presenting as Canadian when actually based in China), poor product quality, inconsistent sizing, extremely long shipping times, and nonexistent customer service. Reviewers report difficulty obtaining refunds or exchanges, unused gift cards that become worthless, and a general sense that the business operates deceptively. A small minority (12 percent five-star reviews) suggest some customers had positive experiences, but these are vastly outnumbered by complaints about the company's integrity and operational practices.
Shopping at Miller's carries significant risk based on customer feedback. Prospective buyers consistently warn others away, citing the combination of questionable business practices, merchandise quality concerns, and unresponsive support channels. The pattern of complaints about store closures, unexplained order processing delays, and gift card validity issues suggests underlying operational instability. Most reviewers explicitly recommend avoiding this retailer entirely.
Customer Reviews (25)
Sorted by: Most recentJennifer M.Jan 5, 2023
Still waiting on my order to show up. Just got told it won't arrive until mid-January, which means I'm looking at over three weeks of waiting. Honestly not worth ordering online for that kind of wait time.
Monica L.Dec 20, 2022
Not buying anything from Miller's again. Out of five items I ordered, four were way too large for a size 10 - seriously felt like they'd fit someone who wears an 18. The quality was bad too. I returned one item because it was ridiculously oversized and I haven't heard a thing back from them since.
Lauren H.Dec 19, 2022
Had a rough experience with Miller's online. Bought my husband a shirt last month and it still hasn't arrived. He needed it for our Christmas photos and now that's not happening. I've contacted Miller's multiple times for updates but all I get is an international tracking number from an app that won't actually track anything. Really disappointing. I rang them a few times but they couldn't help me track the package either. Then today the courier sent a message saying the parcel was delivered to my address and I signed for it, which is completely false. Our mail goes to a post office box and it's not there. This is unbelievable. Please be careful ordering from them online.
Michael P.Dec 7, 2022
One star max. I ordered a layered colored maxi dress and got sent a red mini disaster that I'll never wear. This is ridiculous. Who do they have working there?
Linda P.May 29, 2020
The Warrawong location makes shopping so easy and pleasant. The staff there really went out of their way to help my elderly mother pick out some new clothes. Even though the styles aren't really my thing, she always finds pieces there that look fantastic on her and make her feel great.
millers.com.au Review FAQ
How is Miller's rating calculated?
The 1.6 out of 5 rating is calculated from 25 verified customer reviews submitted to RetailCoupons.com. This includes a mix of one-star through five-star ratings, weighted equally.
What do most shoppers complain about?
The most common complaints involve misleading company claims about geographic origin, extremely poor customer service and communication, inability to process returns or exchanges, products shipped from China despite marketing suggesting otherwise, inconsistent sizing, and unresponsive support channels. Several reviewers also describe the overall operation as potentially deceptive.
Are there positive reviews for Miller's?
A small percentage of reviewers (around 12 percent) gave five-star ratings, but detailed positive reviews are largely absent from the recent submissions. The vast majority of feedback is overwhelmingly negative, with 80 percent of reviews being one-star ratings.
Do customers recommend shopping at Miller's?
No. Reviewers explicitly caution others against ordering from Miller's. Common statements include warnings to skip the company entirely and regrets about their own purchases. The consistent advice across multiple reviews is to avoid this retailer.
What should I do before ordering from Miller's?
Read the detailed reviews on this page carefully. Pay particular attention to warnings about product quality, shipping times, sizing accuracy, and customer service responsiveness. Consider whether the risks outlined by shoppers align with your tolerance for potential issues with your order.