The Mobility House sells mobility and EV charging products. This page aggregates shopper ratings and reviews to help you understand the real customer experience. You can read detailed feedback, browse ratings by star level, and learn what matters most to buyers before you shop.
The Mobility House Reviews
2.3
3 reviews
What Shoppers Say About The Mobility House
Created with AI, based on recent reviews
The Mobility House has highly polarized reviews. One shopper praised the company for excellent customer treatment and quick delivery. However, two reviewers reported severe problems with post-purchase customer support, describing the company as unresponsive to inquiries after the sale. One customer purchased an older EV charger that failed and was directed to contact the manufacturer rather than receiving assistance from The Mobility House. Another shopper reported being unable to reach the company through any communication channel, including email and the website contact form, despite multiple attempts from different accounts. Both negative reviewers described the support experience as significantly worse than other companies they have dealt with.
The stark contrast between positive and negative experiences suggests inconsistent service quality. While the company may deliver products quickly and provide good pre-purchase service, customers should be aware of potential difficulties obtaining support or resolution for issues after purchase.
Customer Reviews (3)
Sorted by: Most recentMarcus T.Feb 22, 2026
WARNING WARNING. Absolutely terrible customer support. About a year and a half ago, I purchased an ABL EV charger from them that was already a couple years old when I got it. It ended up failing and stopped working right. I emailed them with details about what was happening, but their response was just to contact ABL directly. It's been two months now and ABL hasn't gotten back to me at all. So I reached out to this company again asking them to help me figure out how to deal with ABL. They never responded to my follow-up emails. This is what passes for German customer service apparently.
Jennifer R.May 7, 2024
Really impressed with how well they treated me and how quick the delivery was!
Patricia M.Mar 12, 2024
No way to contact them after you buy. I've dealt with a lot of companies over the years, and this is honestly the worst. They're responsive while trying to make a sale, then after that they ignore every single message. I've sent emails from multiple accounts and tried their website contact form too, and nothing. The only communication I got was some message saying they're sorry and working on it, but that's completely false. A week has gone by and still no reply to a basic email or the invoice I requested. Fair warning to anyone buying from a business inside the EU: their invoices aren't set up correctly. How hard is it to respond to this request: "Please provide invoices that show the proper VAT identification number since these are EU business transactions and we need accurate VAT reporting"? Seriously.
The Mobility House Review FAQ
What is The Mobility House's average rating and how is it calculated?
The Mobility House is rated 2.3 out of 5 based on 3 shopper reviews on RetailCoupons.com. The rating reflects the average score of all verified customer experiences submitted.
What do shoppers praise about The Mobility House?
Positive reviewers noted quick delivery and good customer treatment during the purchase process.
What are the main complaints about The Mobility House?
Multiple reviewers reported serious difficulties contacting the company after purchase. Complaints include unresponsiveness to emails sent from multiple accounts, inability to reach support through the website contact form, and being directed to contact manufacturers instead of receiving direct support for product issues.
Do shoppers recommend The Mobility House?
Reviews are sharply divided. While one shopper was satisfied with their experience, two reviewers expressed strong dissatisfaction due to post-purchase support issues and would likely discourage others from shopping there without assurance of reliable customer service.
How can I write a review for The Mobility House?
RetailCoupons.com welcomes reviews from customers who have purchased from The Mobility House. Share your honest experience with product quality, delivery, customer service, and overall satisfaction. Your feedback helps other shoppers make informed decisions.