myFICO provides credit score monitoring and related credit health tools to US consumers. This page aggregates customer ratings and reviews to help you understand what shoppers experience when using the service, including pricing, customer support, and account management.
myFICO Reviews
1.0
4 reviews
What Shoppers Say About myFICO
Created with AI, based on recent reviews
myFICO is rated 1.0 out of 5 by 4 shoppers, with all reviews giving the service one star. Shoppers consistently criticize the $21 fee to view a single FICO score, which reviewers describe as excessive. Customer support limitations are a major complaint, with the service offering phone calls only and no web chat or email options, which reviewers view as outdated for 2025.
Recurring issues include difficulty canceling accounts and obtaining refunds, with some shoppers describing the business model as a cash grab focused on extracting money from customers. One reviewer reported a frustrating experience trying to delete personal information, citing repeated rejections and contradictory information from representatives about account status. Reviewers suggest free alternatives like Experian as preferable options.
Customer Reviews (4)
Sorted by: Most recentJames K.Feb 10, 2026
They want to charge you $21 just to see a single fico score? That's highway robbery if you ask me.
Marcus T.Dec 12, 2025
It's 2025 and they're still stuck in the past requiring phone calls to handle anything. There's zero option for web chat or email support. I asked directly and their response was crystal clear: "Sorry, phone calls only." Pretty frustrating when you just want to resolve something online like most companies offer these days.
Sarah M.Aug 5, 2025
Steer clear of signing up with this outfit. They're focused on squeezing money out of you and make canceling a nightmare. Good luck getting any kind of refund because it's not happening. The whole operation feels like a cash grab to me. Your better option is to go with the complimentary offerings from Experian instead. Not worth your time or money.
Vincent P.May 5, 2024
I've been trying to get my information deleted but keep running into brick walls. Every request I submit gets shut down through their trust center claiming my account is still active. I've spent hours on calls with different representatives and even got a supervisor involved who keeps telling me the account is already canceled. Yet I can still log in just fine. I keep trying to delete my data and all I get back are automated emails saying the request got rejected because supposedly the account isn't actually canceled. It's an endless loop. Under Civil Code section 1798.105(d) I have the right to deletion, plain and simple. I've tried everything you can think of: multiple browsers, private browsing mode, clearing all my cache and cookies, and talking to multiple staff members and supervisors multiple times. Nothing works. They keep denying my deletion request even though they know full well it's my legal right. Honestly, this company seems to block people from canceling subscriptions, closing accounts, or deleting their data on purpose to break the law. I'd tell anyone to run away from this place before they get caught in the same trap.
myFICO Review FAQ
What do shoppers say about myFICO's pricing?
Reviewers express strong dissatisfaction with the $21 fee required to view a single FICO score, with multiple customers calling this pricing excessive or comparing it to highway robbery. Several suggest that free alternatives provide better value.
How is the customer support experience at myFICO?
Shoppers report frustration with myFICO's phone-only support model. There is no option for web chat or email assistance, which reviewers consider outdated. This limitation particularly frustrates customers who prefer to resolve issues online rather than making phone calls.
What problems do reviewers report with cancellation and refunds?
Multiple reviews mention difficulties canceling accounts and obtaining refunds. Shoppers describe the cancellation process as a nightmare and indicate that refunds are not available. One customer reported spending hours on calls about a canceled account while still retaining login access.
Are there issues with account deletion and data removal?
One reviewer reported difficulty getting personal information deleted, citing repeated rejections through the trust center and contradictory information from representatives about account status, despite multiple calls and supervisor involvement.
Do shoppers recommend myFICO?
Based on current reviews, shoppers do not recommend the service. All four reviews are one-star ratings, and reviewers explicitly suggest using free alternatives from competitors like Experian instead.
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