LOLA sells premium tampons and intimate wellness products formulated with pH-balanced ingredients. This page displays what RetailCoupons.com shoppers think about LOLA's products and service, rated 4.4 out of 5 by 16 reviewers.
LOLA Reviews
4.4
16 reviews
What Shoppers Say About LOLA
Created with AI, based on recent reviews
Most LOLA shoppers praise the quality of the brand's tampons and lubricant products, citing reduced irritation, decreased period pain, and appreciation for the packaging design. Customer service receives particular commendation, with support staff proactively reaching out to address customer concerns. However, some shoppers report serious product quality issues, including tampons that shred or fall apart during use, as well as frustration with automatic renewal billing that proved difficult to cancel without an account.
Customer Reviews (16)
Sorted by: Most recentMarcus D.Sep 17, 2020
I'm obsessed with these! Regular tampons make my cramps ten times worse because of what's in them. Switching to LOLA got rid of that problem completely! So grateful for this!
Nicole G.Sep 15, 2020
Really impressed with the natural approach! I had recurring yeast issues and irritation from my regular pads, but once I switched to LOLA those problems just disappeared.
Jennifer P.Sep 5, 2020
Finally found something that works! My body reacts badly to synthetic materials, so I switched to only cotton underwear. When I discovered LOLA I was really hopeful about trying them out. My flow has always been on the heavier side, and when I got the super+ size I realized I need to swap them out more regularly than my old brand, but honestly it's worth it to avoid the issues I was having. Yeah, they cost more than the drugstore kind, but for my situation it's definitely money well spent! Ever since going all cotton down there, everything's been better and I feel so much more comfortable!
Tanya S.May 26, 2020
I normally skip writing reviews, but these deserve one. Honestly love them! Don't have a subscription, actually found them through a display at my local big box store. I was searching for organic all-natural cotton options and the cost seemed fair, so I picked up some liners, tampons, and tried their pads too. Super glad I took the chance. They're gentle on me and while they're not quite as absorbent as some premium brands, they keep everything contained. I deal with sensitivity down there and have to use special natural unscented feminine wash, and I'd get yeast issues or that burning feeling when my period ended or even during with typical tampons or pads. Not with these. Pretty sure I was reacting to dyes in the regular ones, because zero stinging or burning with LOLA. Really thrilled I made the switch and I'll keep grabbing organic cotton going forward. Another huge win is that they break down naturally, so I don't have that guilty feeling about waste. Can't recommend enough!
Brandon L.Feb 14, 2020
Had to speak up about your......INCREDIBLE ad campaign. I get that some folks didn't vibe with it, but PLEASE keep pushing those boundaries and shaking things up. I'm definitely going to check out what you're selling.
Ashley K.Nov 27, 2019
Rating these a solid 10 out of 10! I should've left a review way sooner because I genuinely adore this brand. The value is incredible for what I pay. I appreciate that I never have to run to the store hunting for tampons again. Being someone who usually shops in person, I had some doubts going in, but there's zero reason to hesitate. Product quality is outstanding. In the three years I've been ordering from LOLA, I've never had a leak, never had a string break, never dealt with any mess. What's really cool is being able to adjust my order based on what I actually need that month since bodies are weird and unpredictable. Seriously, stop wasting money on commercial tampons loaded with bleach and chemicals you can't even identify. After making the switch, my cramps got lighter and I stopped getting yeast infections. Pure unbleached cotton is what my body actually needs. Appreciate you guys for being a company that truly cares!
LOLA Review FAQ
What do shoppers like most about LOLA products?
Reviewers consistently highlight reduced irritation and drying sensations compared to other brands, along with diminished period pain. The brand's packaging design and commitment to quality ingredients also earn repeated praise.
Are there complaints about LOLA products or service?
Yes. Some shoppers report that tampons shred, fall apart, or have fragile strings that snap during use, leading to health concerns. Additionally, multiple reviews mention difficulties with automatic subscription renewals and unclear cancellation processes.
How is the LOLA customer service?
Customer service receives positive feedback, with at least one shopper noting that the support team proactively reached out after a product concern was posted to address the issue in detail.
Do shoppers recommend LOLA?
The majority of ratings are five stars, suggesting most shoppers do recommend the brand. However, serious product defects and billing issues reported by some customers warrant careful consideration before purchasing.
How are LOLA's ratings calculated?
The 4.4 rating reflects all submitted reviews on RetailCoupons.com. Eighty-one percent of reviewers gave five stars, while thirteen percent gave one star and six percent gave four stars. No reviews received two or three stars.