Nashville Wraps is an online retailer specializing in gift wrapping supplies, packaging materials, and decorative items for retail and personal use. This page aggregates shopper ratings and reviews for nashvillewraps.com to help you understand what customers experience when ordering from the store.
Nashville Wraps Reviews
What Shoppers Say About Nashville Wraps
Nashville Wraps earns sharply divided opinions from shoppers, with half rating the store five stars and half giving it one star. Satisfied customers praise the company's reliable delivery, excellent quality on products like silver loops and tissue paper, competitive pricing, and impressive selection of wrapping supplies and packaging materials. These loyal shoppers appreciate the variety of sizes and styles available for both personal and business use.
Dissatisfied reviewers report significant frustrations with the website itself and declining product quality. Common complaints include a poorly designed, clunky checkout process that makes redeeming advertised discounts nearly impossible, difficult navigation that hampers browsing, and notably reduced quality compared to the company's past performance. Some customers note that issues they describe match complaints from over a decade ago, suggesting the company has not addressed long-standing problems.
Customer Reviews (5)
Sorted by: Most recentI regularly order silver loops from them for my jewelry gift boxes. The prices are unbeatable, the quality is excellent, and my orders arrive quickly every time. Really reliable company.
We used to buy all our kraft shopping bags, tissue paper, and packaging supplies in bulk from Nashville Wraps for years. Eventually we reduced our orders and switched to another supplier for a while. When we decided to come back and give them another shot, I was really let down. The quality has declined significantly. Their premium tissue paper is splotchy, flimsy, and looks cheap. The kraft bags are so thin that they split at the top when customers put things inside, and heavier items like pillows cause the bottom to sag. We literally have to ask customers to hold their purchases from underneath to avoid damage. It's unfortunate, but we won't be ordering from them anymore.
I'm disappointed because I'm experiencing the exact same issues customers complained about over a decade ago. They advertise a 10% discount, but getting it through their redemption system is nearly impossible. The checkout process is so clunky and poorly designed that it feels intentional. I wasted half an hour trying to make it work and still had to contact their support team. At this point in time, it's shocking how badly a website can function. This experience frustrated me so much that I won't be coming back. Save yourself the headache and shop elsewhere.
I've shopped with Nashville Wraps multiple times now and consistently had great results. I've purchased wrapping paper rolls, tissue paper packs, ribbon spools, and shopping bags of various sizes to add nice finishing touches to my products whether I'm selling online or at local markets. Their selection is impressive with tons of different sizes, colors, and patterns to choose from. They have bulk discounts on larger orders, but honestly the regular pricing is fair even for smaller quantities considering how nice the products are. Navigating their website is straightforward, though I do wish the product photos were better and offered more zoom or multiple angles. The good news is they send out a gorgeous printed catalog that shows their items much better. Shipping costs are reasonable and comparable to other retailers I use. Everything I've ordered has arrived promptly.