Nutstop.com sells bulk nuts, trail mixes, dried fruits, and other snack items. This page aggregates RetailCoupons.com customer ratings and reviews to help you decide whether to shop there. Read what real buyers experienced with product quality, shipping, and customer service.
Nutstop.com Reviews
1.4
23 reviews
What Shoppers Say About Nutstop.com
Created with AI, based on recent reviews
Nutstop.com has a critically low rating of 1.4 out of 5 based on 23 customer reviews, with the vast majority of shoppers reporting serious issues. The dominant complaint centers on unresponsive customer service and unshipped orders: customers report placing orders, receiving shipping notifications that never progress, and being unable to reach the company through email, phone, text, or chat for weeks or months. Many reviewers describe the experience as fraudulent, noting that the company takes payment but fails to deliver products or respond to refund requests. Several customers report having to dispute charges with their credit card companies to recover money.
A small minority of satisfied customers report receiving fresh products with quick shipping and good expiration dates, but these positive experiences are vastly outweighed by complaints. The pattern of non-responsive customer service appears systemic, with reviewers consistently noting the absence of a phone number on the website and universal failure to respond to multiple contact attempts over extended periods.
Customer Reviews (23)
Sorted by: Most recentVincent M.Apr 25, 2022
This store sells old seeds. I bought seven pounds of roasted unsalted lady pumpkin seeds and they weren't roasted correctly and had an old smell to them. When I reached out to their support team all I got was the runaround and never got a real answer.
James M.Jun 11, 2021
I placed an order and spent over two hundred dollars to get it shipped out next day via UPS. The company is flat out refusing to ship my order. That's unacceptable.
Brian S.Apr 21, 2021
Bought ten pounds of fruit slices and was totally let down. None of the different colors matched their actual flavors. All four of the colors I tried tasted identical to each other. Plus they all had some weird artificial taste that was really unpleasant. I would never buy candy from Nutstop again. They clearly don't actually taste test their own stuff. Nobody would grab these if they knew what they really tasted like. Wasted thirty bucks on this, though I'm grateful I didn't get sick from it.
Nutstop.com Review FAQ
What is Nutstop.com's average rating?
Nutstop.com is rated 1.4 out of 5 based on 23 customer reviews on RetailCoupons.com. Approximately 87 percent of reviews are one-star ratings, indicating widespread customer dissatisfaction.
What do customers complain about most?
The most common complaint is unresponsive customer service combined with unshipped or partially shipped orders. Multiple reviewers report placing orders, receiving shipping label notifications that never progress, and being unable to contact the company via email, phone, text, or chat for weeks. Several customers describe being unable to obtain refunds and having to dispute charges with their credit card companies.
Do any customers have positive experiences with Nutstop.com?
A small number of shoppers report receiving fresh products with good expiration dates and quick shipping. However, these positive experiences represent approximately 9 percent of reviews and are heavily outnumbered by negative ones.
Is there a phone number to contact Nutstop.com customer service?
According to customer reviews, Nutstop.com does not appear to post a phone number on their website. Reviewers report repeated unsuccessful attempts to reach customer service via email, text messages, and voicemail.
Should I shop at Nutstop.com?
Based on review data on RetailCoupons.com, most customers strongly advise against shopping at Nutstop.com due to payment issues, unshipped orders, and inability to reach customer service. If you do place an order, monitor your shipment closely and be prepared to dispute charges if necessary.