Organixx sells dietary supplements and nutritional products including collagen, magnesium, and other wellness items. This RetailCoupons.com review page aggregates shopper ratings and feedback to help you understand real customer experiences with the brand before making a purchase.
Organixx Reviews
What Shoppers Say About Organixx
Organixx is rated 1.0 out of 5 by 12 shoppers, with all reviews giving one star. Shoppers report serious issues with customer service, describing the support team as unresponsive and unhelpful when problems arise. Common complaints include extremely long shipping times (packages taking months to arrive), subscription cancellation fees, unacknowledged product quality issues, and a lack of transparency about ingredients. Customers also report difficulty obtaining refunds or returns without paying return shipping fees.
Several reviewers experienced adverse physical reactions to products, including rashes from supplements, and noted that customer service failed to provide basic ingredient information or satisfactory explanations. Shipping appears to be a systemic problem, with packages routed inefficiently through multiple states and USPS delays extending delivery times significantly. Customers describe feeling ignored or given repeated false assurances about delivery status, and report that reaching out to company leadership was necessary to resolve issues that standard customer support could not address.
Customer Reviews (12)
Sorted by: Most recentI actually do enjoy their magnesium product, but I'm really frustrated with how confusingly their ads are written. I'm pretty sure many customers like myself got charged twice or didn't receive all the products they ordered because of the misleading wording. The customer service response has been nowhere near what I'd expect, and that's why I've decided to stop recommending and purchasing their items.
Finding a working email for this company is basically impossible. I finally got my product delivered but it doesn't actually help with sleep the way they advertise. When I tried to return it, they kept coming up with excuses not to give me a refund. Save yourself the hassle and shop elsewhere. This company clearly doesn't care about customer satisfaction.