Pear Tree specializes in personalized stationery, invitations, and custom prints including holiday cards, graduation announcements, and decorative items. This page aggregates shopper reviews and ratings to help you understand the store's strengths and any potential concerns before placing an order.
Pear Tree Reviews
What Shoppers Say About Pear Tree
Pear Tree shoppers consistently praise the quality of finished products, personalization options, and customer service, with many highlighting fast delivery and attractive designs for graduation invitations, holiday cards, and custom prints. The company's selection and ability to customize details like fonts, colors, and design elements receive strong approval from satisfied customers.
However, recurring fulfillment issues frustrate some long-time customers. Problems include shipping delays that exceed stated timelines, missing items in orders (such as ribbons and envelopes), and incomplete quantities. One veteran customer reports these order accuracy problems have persisted over multiple years, despite satisfaction with the actual product quality.
Customer Reviews (12)
Sorted by: Most recentThese graduation invitations turned out looking fantastic and got to me really quick. Definitely would suggest this company.
Pear Tree carries an amazing selection of holiday cards. But what really sets them apart is how they handle everything else. You get some really cool options to personalize your order, whether that's adding extra design elements, changing text, picking colors, or selecting fonts. They clearly care about getting every detail right, too, because they actually repositioned my son's photo to make sure his head wouldn't get cut off. Plus, the cards showed up before I even expected them to! They look incredible.
Big thanks to Cynthia. Really couldn't ask for better service, and the two prints showed up in perfect condition today. My daughter is going to absolutely love them for decorating her baby's room.
I was on the hunt for graduation announcements and invitations made specifically for twins heading to high school. Pear Tree showed up in my search, and even though I'd never shopped with them before, I decided to give it a shot. The design selection was good and putting everything together was straightforward. A 50% off deal was running, so I went ahead and ordered. The stuff came in fast and the craftsmanship was solid. Really pumped to send these out.
I've been a Pear Tree customer going back to 2019, and I genuinely like what they make. The actual products have never disappointed me, but ordering from them is always a hassle. In my first couple of years, ribbons kept getting left out of orders, so I stopped buying that version. These past few years, I keep getting fewer envelopes than what I paid for. This year alone I was missing six envelopes! Every single year I reach out to their support team and get the same generic response. At this point, it's pretty clear they don't care about fixing it. When there are tons of other companies that get it right the first time, I'm done. Having to deal with shortages year after year is just too much aggravation.
I'm really let down by these Christmas cards. The material felt cheap and wimpy, almost like regular office paper you'd use for printing. Where the card folds, the paper basically falls apart. There's no way these are going to survive getting mailed without getting destroyed. There aren't even fold lines printed on them. Don't get me wrong, the artwork is pretty nice, but the actual printing looks like it came from an inkjet printer on plain paper. I was hoping for something classy to give to my loved ones, but instead they look budget and thrown together. I'd honestly be embarrassed handing these out. The price tag doesn't match the quality, even at half off.
Excellent all around. Tristan really knows how to take care of customers. The support team was fantastic.
Excellent quality and delivery was speedy. Would definitely suggest them to anyone.
The site's design threw me for a loop at first when I was making my postcard, but the chat support team jumped in and gave me fantastic assistance. I took advantage of their year-end holiday card promotion that knocked 50% off the price. Everything got made and shipped super fast, and the postcards turned out looking fantastic. I'm definitely recommending Pear Tree to others.