Pipsticks sells sticker products and operates a sticker subscription service called the Sticker Club. This page features customer ratings and reviews from RetailCoupons.com shoppers who have purchased from the company, helping you understand what to expect before ordering.
Pipsticks Reviews
1.5
17 reviews
What Shoppers Say About Pipsticks
Created with AI, based on recent reviews
Pipsticks has earned a 1.5 out of 5 rating from 17 shoppers, with the overwhelming majority expressing serious dissatisfaction. The most persistent complaint across reviews is severely delayed shipping and unfulfilled orders. Customers report waiting two to three weeks or longer for deliveries that the company claims should arrive within 14 days, with some orders never arriving at all. Additional frustrations include promotional offers not being honored and unresponsive or ineffective customer service when trying to resolve issues. A small minority of shoppers note that the stickers themselves are quality products with nice appearance and feel, but this positive aspect is far outweighed by fulfillment and delivery failures.
Multiple reviewers describe their experience as a scam or rip-off, and several indicate they have received no orders despite multiple purchase attempts. The shipping delays appear to be systemic rather than isolated incidents, with customers reporting consistent problems across multiple orders and timeframes. Subscription box customers have been particularly affected, waiting six weeks or more without receiving a single box. Based on these reviews, potential customers should be aware that purchasing from Pipsticks carries significant risk of delayed or non-delivery of orders.
Customer Reviews (17)
Sorted by: Most recentJamie T.Mar 30, 2024
The stickers themselves are fantastic, but Pipsticks' system is a mess. They bill customers twice, orders arrive way late or disappear entirely, and charges for the next month's subscription show up before you even get this month's box.
Michael G.Jan 3, 2024
I ordered on December 20th and paid $9.21 for USPS Priority 2 day shipping, which is exactly what their site advertised. But my package took 12 days to arrive and wasn't sent through USPS Priority at all. It came through DHL ground shipping instead. I reached out twice about this and both times got the exact same scripted response saying shipping times are just estimates and they can't control what happens after handing off to their carriers. But they charged me nearly $10 for a service they didn't actually provide, and neither agent offered to refund me. Returning the order would cost another $10 in shipping so I'd just lose money. I'm posting this review everywhere I can to warn other people about their deceptive practices. I told them they shouldn't advertise a service they can't guarantee and then charge for it, but both reps ignored my feedback. I won't do business with them ever again and neither should you.
Susan K.Sep 27, 2023
I've been getting Pipsticks pretty regularly throughout 2023, and the 80's collection was definitely the best one. But lately a huge chunk of what they send is just sheets of the same theme, and tons of the designs are so tiny they're basically unusable! I cancelled way back in May. Then two weeks ago, out of nowhere, I got charged $17.97 for a subscription I never asked for. I emailed and the rep insisted I had placed the order, but I know I didn't. Since it was Halloween stickers, I figured why not and went with it. I was hoping for glow in the dark ghosts, big spooky houses, pumpkins, black cats, vampires, that kind of thing. Instead the pack was totally disappointing. Barely any good Halloween stuff, mostly just witches and potion themes, just one small sheet of haunted houses that were tiny, no pumpkins anywhere, nothing glow in the dark, no vampires, and the few ghost stickers were lined up so small they'd work as mail art at best. And of all things, they included a whole ouija board sheet. The big postcard they sent was also a giant ouija board. I'm not comfortable with that stuff at all, and I definitely wouldn't use those stickers or mail that card out. I'm really upset with this entire pack.
Devon R.May 2, 2023
Their customer service is absolutely terrible. I had to constantly push just to get someone to respond about my missing stickers, and when they finally did, they told me to email someone else in the company instead of just handling it themselves. This company is completely disorganized. I placed my order in late March and it's now May and I still haven't gotten anything.
Karen L.Mar 3, 2023
I really wanted to love this company, but things have gone poorly. Customer service basically doesn't exist. Only one item from my order shipped and it's been sitting in transit for two weeks, and it's just stickers. The rest hasn't even shipped yet. If you're going to take over a month to pack and send out orders, you should be upfront about that on your site. I'm really doubtful the rest will ever arrive. I'd definitely tell my past self to go with a different company.
Christopher W.Dec 24, 2022
Their customer support is painfully slow. You'll be waiting weeks for them to respond, and sometimes over a month before items actually ship, if they even do at all. Save yourself the trouble and shop somewhere else. It's just not worth your time.
Rachel M.Aug 15, 2022
I wish I could tell you about the actual product, but my order never showed up even after nearly 4 weeks went by. They gave me a tracking number that turned out to be invalid. I tried reaching out through email twice, plus I sent messages and comments on Instagram, but nothing. Complete silence from their team.
Pipsticks Review FAQ
What do Pipsticks reviews say about shipping and delivery?
Shipping is the primary complaint across Pipsticks reviews. Customers consistently report that orders take two to four weeks or longer to arrive, despite the company advertising 14-day delivery for US customers. Multiple reviewers report orders that have not arrived at all, even after extended waiting periods. Several customers mention that tracking information stops updating, leaving them unable to monitor their packages.
Are the stickers themselves good quality?
The few reviewers who received their orders note that the stickers themselves are quality products with nice appearance and feel. However, this positive product quality is not enough to offset the severe delivery and fulfillment issues that dominate customer complaints.
How responsive is Pipsticks customer service?
Reviewers report mixed results with customer service. While some customers were able to contact support, several indicate that email communications with Pipsticks support did not result in resolution of their issues. One customer noted that despite multiple emails back and forth with support, their subscription box order still went unfulfilled after six weeks.
Are subscription boxes reliable through Pipsticks?
Subscription box customers have reported particularly poor experiences. Reviewers describe waiting six weeks or more without receiving any boxes from their subscriptions, and receiving promotional items that were supposed to be included in orders. Parents who purchased subscriptions as gifts reported their children never received the boxes despite multiple follow-up attempts.
Would shoppers recommend Pipsticks?
Based on these reviews, the vast majority of shoppers would not recommend Pipsticks. Most reviewers explicitly advise others to avoid the company, describing it as a rip-off or scam. Only a very small percentage of reviews rate the company positively, and even those with past good experiences indicate their recent orders have changed their opinion.