Pogo.com is an online gaming platform offering casual games and membership-based club features. This page aggregates verified shopper ratings and reviews to help you understand what customers actually experience when using the site.
Pogo.com Reviews
What Shoppers Say About Pogo.com
Pogo.com receives overwhelmingly negative feedback from shoppers, with 2.1 out of 5 stars from 20 reviewers. The most serious complaints involve lack of customer support (no phone support available), technical issues that go unresolved (games failing to load), and data privacy concerns. Shoppers report that the platform does not acknowledge completed achievements or properly credit player accomplishments, and members express frustration that long-term loyalty is not valued. A few reviewers (about 25 percent) appear satisfied, though their specific reasons are not detailed in available feedback.
Recurring issues include biometric verification systems that require sharing data with third parties as a condition of withdrawing earned points, alleged violations of consumer data protection laws, and unresponsiveness to member complaints. Shoppers describe feeling unable to contact support and receiving unclear or unexplained account warnings. Several long-term members indicate they are canceling memberships due to the combination of technical problems and perceived dismissal of customer concerns.
Customer Reviews (20)
Sorted by: Most recentThis is honestly pretty great. Solid way to earn some extra cash while relaxing at home. Really appreciate what you're doing with this, Pogo!
Total waste of time now. Pogo used to be fun to use. These days you're just spinning your wheels.
No problems with the app so far. Really enjoying it. Ads show up from the games themselves, though you can watch extra ones to earn more credits if you want. The game selection is fantastic with tons of variety. Just started using it this week and already successfully withdrew $11.22 to my PayPal without any hassle. Sure, you won't get wealthy, but you can earn extra cash doing something you already enjoy. I work a demanding full-time job so I mainly play at night and on weekends. This isn't my only money-making app, but I like how easy the receipt uploads are and appreciate all the earning options. I noticed you're recruiting Product Designers. While design isn't officially on my resume yet, I know how to build websites, and I'm currently developing a new portfolio to showcase my creative work. I'm genuinely talented at design with plenty of concepts to offer. I have solid computer skills plus some coding background. I'd love to collaborate with your team to brainstorm ways users could earn even more money on your platform.
The site constantly shows broken 10 second video ads that mess up the game and force you to restart. These ads feature AI-generated faces that won't load correctly, but they lock everything up anyway.
Looking for a chat where you can only talk about recipes and weather with retirees? Pogo's your site. Say anything remotely political and you're out. Even mention the word gay innocuously and you get banned. The games keep getting harder too. Sure, you can buy cheats, but they cost way more than the monthly fee. And if you get banned over some petty rule violation, that money's gone. Not interested in a place this strict.
This place is a total scam. The people running it are crooks trying to steal your personal data. I've been fighting with them for months over thousands of points I've rightfully earned in the two years I've been here, and it keeps getting worse. These guys and their other apps all use the same pathetic customer service setup. They have literally no real support. These are liars and thieves, full stop.
Used to enjoy Scrabble and other games here fifteen years back. Returned recently and I'm pretty let down. Scrabble's become nearly unplayable. I'm constantly trading out letters or sitting out rounds because I get stuck with mostly single-point tiles and barely any vowels, while my opponent piles up hundreds. I actually despise Pogo at this point.
This is seriously the most unfair gaming site out there. Steer clear! You win a couple games then lose twenty in a row. My Canasta rating tanked from 1060 to 940 after losing just one game tonight. Normally ratings only move 10 or 15 points per game. I've been paying for this for nearly twenty years and this is how they treat loyal customers? Go somewhere else. These people have their favorites, and if you're not one of them, you'll be buried with terrible ratings. Don't touch this site!
Had issues with my password and Java and Flash problems on the site. I contacted multiple support teams online before finding the right technical support contact. Once I reached them, the Pogo team gave me fantastic help. Their staff were incredibly friendly, knowledgeable, and actually solved my problems. Really impressed with how they handled everything.