RedCon1Official sells sports nutrition products including protein powders, bars, and other supplements. This page aggregates verified shopper ratings and reviews from RetailCoupons.com to help you understand customer experiences with their ordering, shipping, product quality, and customer service.
RedCon1Official Reviews
1.4
17 reviews
What Shoppers Say About RedCon1Official
Created with AI, based on recent reviews
RedCon1Official receives overwhelmingly negative feedback, with 17 shoppers rating the store 1.4 out of 5. The primary complaints center on severe shipping and fulfillment failures, including orders that remain unshipped for weeks without tracking updates, lack of customer service responsiveness to inquiries, and payment being charged before orders are processed or fulfilled. Shoppers report contacting the company multiple times with no meaningful responses. Additionally, some customers cite product quality issues, such as protein powder with undissolved particles, and concerns about product reformulation (specifically with protein bars) that has disappointed long-time customers.
A small minority of reviewers express loyalty to certain RedCon1 products, but even these shoppers are frustrated by recent service and quality deterioration. The consistent pattern across reviews suggests systemic operational problems with order processing and customer service infrastructure, making reliable and timely delivery a significant barrier to customer satisfaction.
Customer Reviews (17)
Sorted by: Most recentMichael G.Nov 13, 2021
This company is a disaster. I bought something on October 31st and paid extra for expedited USPS shipping because it absolutely had to arrive by November 8th at a hotel. Processing took five full business days and it didn't ship until November 6th. USPS then forwarded my package to the wrong address which set me back another day. When my relative was supposed to pick it up on November 9th, the staff at the hotel accepted it even though they were told to refuse it. Now it's stuck at the hotel and I can't get it back or refunded. I called their customer service multiple times during the processing week to emphasize how important the timeline was, but all I got were generic copy-paste responses saying they couldn't prioritize or cancel orders. If they'd actually processed my order when they should have, none of this would have happened
Monica K.Aug 27, 2021
Unbelievably bad customer service experience. I had an order with three free items included but then when the weekend discount got applied at the very end it converted those free items to paid items and bumped my total up by half. I got on their live chat right away within ten minutes and they told me the order was already being picked so there was nothing they could do about it. The person helping me was short and rude about the whole thing. Now I'm waiting to find out if I get refunded and whether they'll send the order back or what. I'm not confident this will work out
Thomas H.Jul 20, 2021
Skip it. Seems like their whole business model is booking tons of pickups in one day and then only showing up for the ones they feel like. That explains why so many people have reviews about them just not showing up. That's exactly what happened to us. No call, no email, they just never appeared
Christopher W.Jun 9, 2021
Honestly deserves zero stars. Been waiting on my order for three weeks now. Normally stuff gets to me in four to six days. I reached out to their customer service team and got absolutely nothing helpful back
Marcus T.Apr 12, 2021
The stuff they sell works fine and their service is okay overall. Planning to order from them again soon, hopefully things go even smoother the next round
Justin P.Dec 23, 2020
Awful experience. Put in an order on December 10th and still waiting for my items on the 23rd. Tried reaching out to them twice via customer service email. All I got back was a standard automated reply saying someone would respond within 24 hours. Spoiler alert, nobody did
James R.Dec 23, 2019
Absolutely terrible experience, especially if you're buying from outside the US. Their customer service is basically non-existent. I submitted an order back in late November and by late December it still wasn't even shipped. Nobody bothered reaching out to me. When I finally called them myself, turns out my order got flagged for fraud despite them already cashing my payment when I placed it. Multiple phone calls later and they just keep saying maybe it'll go through, but there's zero actual progress. Nothing's moving with my order. Calling and emailing this company has been completely useless. I've racked up about 25 pounds in international call charges trying to reach them from the UK. It's not worth dealing with. I'm done with them for good and switching to a different supplements company. At least with the other brand, even though shipping cost more upfront, I wouldn't be wasting money on endless phone calls and actually getting my stuff
RedCon1Official Review FAQ
What is the overall rating for RedCon1Official?
RedCon1Official is rated 1.4 out of 5 based on 17 customer reviews on RetailCoupons.com. The rating distribution shows that 88 percent of reviewers gave 1 star, 6 percent gave 3 stars, and 6 percent gave 5 stars.
What are the main complaints customers have?
The most common complaints involve shipping delays (orders taking two to three weeks without tracking information), lack of customer service responses to inquiries, orders being canceled after delays without adequate communication, and product quality issues such as undissolved particles in protein powder and dissatisfaction with reformulated products like protein bars.
Are there any positive aspects mentioned in reviews?
Some long-time customers express loyalty to certain RedCon1 products and report having enjoyed them in the past. However, even these customers are frustrated by recent changes in product quality and the serious fulfillment and service problems they have experienced.
Do customers recommend ordering from RedCon1Official?
Based on the review data, the overwhelming majority of recent reviewers would not recommend the store. Customers express frustration about reliability, shipping times, and customer service responsiveness, with several stating they would not order again or prefer competitors despite potentially paying more.
How can I leave a review for RedCon1Official?
You can submit a review on RetailCoupons.com by visiting the RedCon1Official store page and using the review submission form. Share your honest experience with ordering, shipping, product quality, and customer service to help other shoppers make informed decisions.
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