Rx Safety Reviews

I've bought five pairs of glasses from them before. The first three orders went smoothly. Then I bought a pair in November and I couldn't actually see out of them. They said they'd remake the lenses but only for $150. I had my prescription filled at another place and got great glasses, so I ordered the same prescription from this company and they were better but still off. I got zero support. Terrible company. Never again.

This is my third time ordering from RX-safety.com. As my vision gets worse with age, I usually try a few different places for each new prescription, getting a single lens pair for watching TV, progressive lenses for working in my shop, and also a progressive pair from RX-safety. Every single time, the glasses I get from local eye doctors don't work for me, but the ones from RX-safety are always spot on. I'm switching to RX-safety for all my orders from here on out. They're more expensive but absolutely worth it because they actually work. I work in the tree service business and these glasses are essential for keeping wood debris out of my eyes when looking overhead.

This is my third prescription order with RX-safety.com. As my eyesight changes with age, I'll try different places for new glasses sometimes, getting a single vision pair for TV, progressive lenses for workshop stuff, and a progressive pair from RX-safety. Without fail, the glasses from local retailers never work right for me, but the ones from RX-safety always come out perfect. I'm done bouncing around to other places. I'll get everything from RX-safety from now on. They're pricier but worth every penny when they actually work. I own a tree service and these glasses do a great job keeping saw dust out of my eyes when I'm looking up.

Wish I'd checked reviews first before ordering here. Waited a whole month to get my glasses and they still came with the wrong lenses! I asked for Transition gray but got yellow ones instead, and now they won't even respond to me. This whole company is problematic.

Total ripoff. First off, it took a month just to get the glasses here. They made excuses about the mail but it was their own doing. Then when they finally arrived, they weren't made with the materials I picked on the website, came in the wrong prescription, and had scratches like they'd already been worn. Honestly terrible service, basically a scam. There are way better companies now like other RX retailers out there. Won't be ordering from them again.

You're looking at waiting over a month for your order to show up. I would absolutely never buy from them again.

Do NOT buy from RX Safety, a workplace safety glasses site. This was the worst purchase experience ever. I talked to customer service, chat, and phone support multiple times before even ordering to prevent problems, and then afterwards I still had to spend hours catching their mistakes. They sent wrong items, overcharged me, and gave me wrong info. I'm still waiting for a partial refund because they charged me thirty-eight dollars more than what they quoted and I approved. If I hadn't asked for my receipt and checked my bank statement myself, I never would've caught the overcharge. It's been months since July and this still isn't fixed.

I got my prescription safety glasses and realized the prescription was wrong, so I started the return process to get new lenses made. Just so we're clear, the remake isn't free but costs $87, so I wasn't asking for anything at no charge. Since this was during the pandemic, I asked if I had to send them back within thirty days like they normally require or if I could wait until I got back to my eye doctor to check my prescription. The rep told me that starting the process within thirty days meant I could wait to actually ship the glasses back. A few months went by before I could see my eye doctor, but once I had my updated prescription I sent the glasses back. A different rep then told me they wouldn't honor my remake request because too much time had passed.