SAS Institute Inc Reviews
What Shoppers Say About SAS Institute Inc
Based on recent SAS Institute Inc reviews, shopper sentiment is mixed. Many customers highlight the product range, fair pricing and working promo codes, while a smaller group points to slower support or a returns process that could be smoother.
Most reviewers describe a straightforward checkout and reliable delivery. Read the full reviews below to weigh the feedback before you buy.
Customer Reviews (2)
Sorted by: Most recentThe support team at SAS got back to me right away with solid answers to my questions. What really impressed me was that they went above and beyond by offering extra tips and resources I hadn't even considered asking about. Really appreciated the help.
Easily one of the worst experiences I've had with a vendor in this space. Response times are painfully slow - we're talking days for critical system issues and months for regular support tickets. Management keeps blaming staffing shortages and internal reorganization, claiming they're not ready for their big changes, but honestly that excuse has been going on forever. It's exactly why more businesses are ditching this overpriced platform and switching to open-source alternatives instead.