New Republic is an online retailer offering apparel and accessories. This page aggregates verified customer ratings and reviews to help shoppers understand the store's current service quality and product experience. All feedback below comes from verified purchases.
New Republic Reviews
1.0
4 reviews
What Shoppers Say About New Republic
Created with AI, based on recent reviews
New Republic is currently receiving uniformly negative feedback from shoppers, with all recent reviews rating the store at one star. The primary complaints center on severe order fulfillment delays, with customers reporting waits of 33 days or more for orders placed in late November with no shipment. Shoppers consistently describe customer service responses as generic, automated, and unhelpful, with emails going unread and follow-ups taking excessive time. One reviewer noted that expedited shipping failed to deliver within the promised timeframe, and the store declined to take responsibility for the delay.
The cumulative effect of these issues has created significant frustration among customers. While one reviewer mentioned having positive experiences with New Republic in the past (citing typical 20-day delivery times), current operations appear to be falling far short of previous standards and customer expectations. The combination of unexplained delays, unresponsive support, and lack of accountability has led to the consistently poor ratings reflected in recent reviews.
Customer Reviews (4)
Sorted by: Most recentMarcus T.Jan 15, 2026
Placed an order that got confirmed same day back in late November. Now it's mid-January and still nothing shipped. The only thing I get from customer support are generic automated emails saying they're having delays and it'll go out in a few weeks. I've tried following up multiple times but nobody actually reads my messages. This whole experience has been absolutely terrible from start to finish.
Jennifer C.Jan 14, 2026
Ordered late November and my package never left their warehouse. The tracking just shows a label was created but nothing else happened. After waiting weeks I emailed them several times with no answer. Finally got a response saying my main item was out of stock with a vague estimate of 1-2 more weeks. I told them right away that I was fine waiting and asked when it would be back in stock, but since then complete silence. I've sent more emails and even asked for a customer service phone number and nothing. As of mid-January my order still hasn't shipped and I've got zero updates. Honestly this is starting to look like a scam to me.
Derek K.Aug 25, 2025
Been waiting 33 days for my order to even be packaged, let alone shipped out. Customer service just sends the same robotic replies over and over, and if you try to get actual help it takes forever to hear back. I've bought from them before and orders usually took around 20 days total, but this is completely ridiculous. Nothing is moving forward on my order at all.
Patricia M.Apr 5, 2025
Really disappointed with how New Republic handled my order. I paid extra for expedited shipping that was supposed to arrive in 1-2 business days, but it didn't show up until day 4. When I contacted them about it, they basically said it wasn't their fault and blamed the shipping carrier and my delivery location instead of owning up to the delay. Now they're saying I have to ship the whole thing back just to be considered for a refund, even though they broke their own promise about delivery speed. This feels like false advertising to me, and I'm looking into filing a complaint with consumer protection agencies. Would definitely recommend checking out other stores before ordering here.
New Republic Review FAQ
What is New Republic's current rating on RetailCoupons.com?
New Republic is rated 1.0 out of 5 based on 4 recent reviews. All current ratings are one star.
What are shoppers complaining about most?
The most common complaint is extended order fulfillment delays. Multiple reviewers report orders placed in late November still not shipped by mid-January, with waits exceeding 30 days just to have items packaged. Customers also report that customer service responses are generic, automated, and unhelpful when they attempt to follow up on their orders.
Are there any positive comments about New Republic?
One reviewer mentioned having positive experiences with New Republic in the past, noting that orders typically arrived within 20 days. However, this shopper indicated that current fulfillment times are significantly worse than historical performance.
Do shoppers recommend New Republic?
Based on recent reviews, shoppers are not recommending New Republic. All current reviews are one-star ratings, and reviewers express frustration with delays and unresponsive customer service. However, the limited sample size should be considered when evaluating overall store reputation.
How can I leave a review for New Republic?
If you have made a purchase from New Republic, you can share your experience on this page to help other shoppers make informed decisions. Verified purchase reviews are essential for maintaining an accurate picture of the store's current service quality.