Soylent Reviews

I've been ordering from Soylent regularly for almost two years, especially their Cacao Powder, which used to be really good. The new tubs I've gotten are clearly different somehow. They taste thinner, watered down, and way less flavorful than before, even though they use the same version number. No notice from the company, no explanation, nothing changed on the label. Other customers have mentioned the same thing independently, which tells me this is a real quality problem, not just one bad batch. On top of that, Soylent's had major stock and communication issues for years now. Items disappear without any explanation, certain products vanish entirely, and their back in stock alerts have never worked for me once. You're constantly left wondering what's actually available. I spent weeks going back and forth with their support, sent them photos and lot numbers, gave detailed comparisons, and kept getting told they'd figure it out. All they ended up offering was a $25 credit with no real acknowledgment of the problem.

I drank Soylent for a month and it seemed fine. Then my subscription shipped the second month and the box arrived completely covered in powder. Inside, the bags had burst open everywhere. I contacted their support team with photos and everything about my damaged shipment, but they completely ignored me. After tons of follow-ups, the only thing I got was a message saying they'd mark my ticket as solved since they hadn't heard back. Even after reaching out again, they kept ignoring me. Their website is confusing and the whole company just gives off bad vibes. Would not recommend.

I ordered what was supposed to be my month's supply and was really looking forward to it, especially with how much it costs. A week went by with zero updates about whether my order was being processed, shipped, or anything else. I sent an email and got nothing back. After sitting in a chat for over an hour, I finally learned that one flavor was expired and they had absolutely no timeline for getting the rest to me. Their solution was just to offer a refund. How does a company ignore its own supply chain problems and not keep customers in the loop? I should've known what was going on before spending seven days wondering where my order even was. This whole experience was frustrating and made me really unhappy with how they handle things.

They ran a contest on their social media pages claiming the correct answer was a prime number, then announced the winner as 120, which is absolutely not a prime number. When customers pointed this out, they refused to fix the mistake, pick actual winners, or explain themselves despite tons of follow-up emails.

I originally got into Soylent years back because their ingredient list seemed solid. When I bought it recently, I was shocked to find it's packed with all sorts of natural and artificial stuff now. I tried cancelling my first order but never heard back. When I went to cancel the subscription from my phone, the cancel button was broken! Had to do it from my laptop instead. It's disappointing to see how much Soylent has changed. Not interested anymore.

CONSUME THE DAILY SOY

Eventually my order showed up, but getting information about it was basically impossible. I reached out to this company several times to see where my order was and ask some questions. I tried emailing their support address and even started chat sessions with their team using the "Talk to us!" option on their website, but after reaching out three separate times, I still haven't gotten a single response. Kind of sad that a company can be so unresponsive when you're just looking for a little help.

Really not satisfied with my experience here. I accidentally placed an order and immediately sent multiple emails the same day asking them to cancel it since I didn't actually want it. Despite all my requests, they went ahead and shipped it anyway. Nobody seemed to care about what I was asking for.

This product seriously messed with my health. The maltodextrose seems to have destroyed my gut bacteria, and I'm still dealing with the fallout months later. When I tried to get a refund on a subscription I thought I'd already cancelled, they refused to help. Steer clear of this brand.

They charged me for my order and then basically disappeared. I bought multiple items that never showed up, support never reached out, and nothing got resolved. Definitely watch out before buying from them.