Summer Fridays sells skincare products and branded merchandise. This page aggregates customer reviews and ratings from RetailCoupons.com shoppers to help you understand what to expect from the brand, including feedback on product quality, shipping, and customer service.
Summer Fridays Reviews
1.8
16 reviews
What Shoppers Say About Summer Fridays
Created with AI, based on recent reviews
Summer Fridays receives predominantly negative feedback from shoppers, with 16 reviews averaging 1.8 out of 5. The most consistent complaints center on poor customer service, including unresponsive support staff, difficulty reaching the company by phone or email, and refusal to process refunds or replacements. Multiple reviewers reported receiving wrong items or orders that never arrived, with support teams allegedly claiming items were delivered when tracking showed otherwise. Shipping delays are another recurring issue, with customers describing long waits between purchase and shipment.
On the positive side, the few higher-rated reviews praise the quality of the actual products themselves. One reviewer noted that skincare and merchandise items are well-made but expressed frustration with excessive packaging waste for small items. However, product quality cannot offset the widespread service failures that dominate customer experiences. The pattern of unresponsive communication and unhelpful resolution attempts appears across multiple independent reviews, suggesting systemic issues with the company's customer support operations.
Customer Reviews (16)
Sorted by: Most recentMarcus T.Jan 8, 2026
Ordered something and they shipped me the completely wrong item. Refused to give me a refund either. Really disappointed with how they handled this.
Sarah M.Dec 5, 2025
Got sent the wrong size crewneck from their merchandise collection. Tried calling and emailing repeatedly but nobody ever responds. When I asked for a replacement, they offered store credit instead of actually refunding my card. Finally found a phone number online and they just told me to email. I've sent probably 4+ emails at this point with zero responses. Every time I've tried reaching out, their customer service has been absolutely awful. They need to completely restructure their support team and actually take responsibility. Getting AI responses for complaints instead of talking to real people is super unprofessional.
David R.Apr 26, 2025
Quality of the items themselves is great, but I was really frustrated opening a huge box only to find a tiny lip balm inside. Not good for the environment at all. Would've given five stars if the packaging had been reasonable, and I wish I could show you a picture of how wastefully they wrapped such a small product.
Monica E.Mar 26, 2025
Had a really awful experience ordering from them. Got skincare products but they never arrived. Asked multiple times where my order was and their support kept saying it was delivered, which it definitely wasn't. No refund offered and no replacement sent either. Their service is terrible and I'd tell anyone to avoid shopping with them.
Michelle D.Mar 1, 2025
Ordered something mid-February and it never shipped. They created a shipping label with the post office on the 20th, but as of the 21st USPS was still waiting for the items to arrive from the warehouse. Called them on the 26th and they claimed the post office wasn't doing tracking scans anymore, yet my order still hadn't even left their facility by March 1st. My daughter and I really do love the actual products, but at this rate I'm starting to wonder if I'll actually ever get my order. Won't be ordering again.
Kevin S.Jan 4, 2025
This is basically a scam and deserves zero stars. Dropped over $150 on products December 28th and was told processing would take just a couple business days. A week goes by with no updates whatsoever. Like everyone else reviewing this place, I tried calling and emailing during their listed business hours and somehow was told it was outside business hours. I need my stuff and have no way to get it.
Christopher B.Feb 26, 2024
Wasn't prepared for how terrible the shipping and customer support actually are with this company. They basically ghost you the entire time.
Jordan P.Feb 15, 2024
Ordered something for my birthday and they canceled it claiming fraud without any explanation or help. No reason given, no solution offered, and they didn't provide any way to reorder or replace the birthday discount code since those are single use only.
Ashley N.Feb 8, 2024
Placed my order late January and got a confirmation email right away. A few days later they sent another email saying the package was ready to ship with a note that USPS tracking might be delayed by a few days. By early February it still hadn't shipped at all. Couldn't find a real phone number since nobody answers the one listed, but I managed to track down and call someone high up and they were actually pretty nice. They connected me with someone else who just said USPS wasn't scanning. No way to verify if my order ever actually shipped based on the tracking number. Going to dispute the charge with my bank to get my money back. I'd seriously recommend staying away from this company.
Summer Fridays Review FAQ
How is Summer Fridays rated overall?
Summer Fridays is rated 1.8 out of 5 based on 16 reviews from RetailCoupons.com shoppers. The rating distribution shows that 75 percent of reviews are one-star, while 13 percent are five-star, with very few middle-range ratings.
What are the most common complaints about Summer Fridays?
The most frequently cited issues are unresponsive customer support (difficulty reaching staff by phone or email), orders shipping late or not at all, receiving wrong items, and refusal to process refunds or provide replacements. Multiple reviewers described feeling ignored after attempting to contact the company during stated business hours.
Do customers recommend shopping at Summer Fridays?
Based on the review data, most shoppers do not recommend the store. The overwhelming majority of negative reviews explicitly warn others to avoid the company. However, a small number of reviewers acknowledged that the quality of products themselves is good when orders do arrive without issues.
Are there any positive aspects mentioned in reviews?
Yes, shoppers who left higher ratings specifically praised the quality of Summer Fridays products, including skincare items and merchandise. One reviewer noted that aside from excessive packaging waste, the items themselves are well-made. Unfortunately, this quality is overshadowed by widespread fulfillment and customer service failures.
How can I leave a review for Summer Fridays on RetailCoupons.com?
To share your experience, visit the Summer Fridays store page on RetailCoupons.com and submit a review with your rating and comments. Include specific details about your experience with product quality, shipping, and customer service to help other shoppers make informed decisions.