Summer Fridays sells skincare products and branded merchandise. This page aggregates customer reviews and ratings from RetailCoupons.com shoppers to help you understand what to expect from the brand, including feedback on product quality, shipping, and customer service.
Summer Fridays Reviews
1.8
16 reviews
What Shoppers Say About Summer Fridays
Created with AI, based on recent reviews
Summer Fridays receives predominantly negative feedback from shoppers, with 16 reviews averaging 1.8 out of 5. The most consistent complaints center on poor customer service, including unresponsive support staff, difficulty reaching the company by phone or email, and refusal to process refunds or replacements. Multiple reviewers reported receiving wrong items or orders that never arrived, with support teams allegedly claiming items were delivered when tracking showed otherwise. Shipping delays are another recurring issue, with customers describing long waits between purchase and shipment.
On the positive side, the few higher-rated reviews praise the quality of the actual products themselves. One reviewer noted that skincare and merchandise items are well-made but expressed frustration with excessive packaging waste for small items. However, product quality cannot offset the widespread service failures that dominate customer experiences. The pattern of unresponsive communication and unhelpful resolution attempts appears across multiple independent reviews, suggesting systemic issues with the company's customer support operations.
Customer Reviews (16)
Sorted by: Most recentBrandon C.Dec 31, 2023
This company is awful. They delivered my order to the wrong address and won't refund me even though I've contacted support many times. One of their representatives was also really rude when I reached out.
Rachel K.Aug 8, 2023
Terrible customer service experience. When something goes wrong with your shipment, you're stuck dealing with it yourself. Most companies have their support team handle shipping problems, but this company just pushes you to contact the carrier directly.
Sophie G.Aug 5, 2021
The product smells really natural and feels gentle on your skin. The size is smaller than you'd expect for the price, though it does feel pretty luxurious overall. Didn't really notice much improvement in my skin's glow though.
Jennifer W.Jan 27, 2021
Used the Jet Lag mask and it literally burned my face, both applications. We're talking red, hot, painful burning. I didn't want to waste the expensive product I'd just bought so I gave it to someone nearby, but unfortunately it burned their face too. Don't even have reactive skin and this stuff caused serious irritation.
Summer Fridays Review FAQ
How is Summer Fridays rated overall?
Summer Fridays is rated 1.8 out of 5 based on 16 reviews from RetailCoupons.com shoppers. The rating distribution shows that 75 percent of reviews are one-star, while 13 percent are five-star, with very few middle-range ratings.
What are the most common complaints about Summer Fridays?
The most frequently cited issues are unresponsive customer support (difficulty reaching staff by phone or email), orders shipping late or not at all, receiving wrong items, and refusal to process refunds or provide replacements. Multiple reviewers described feeling ignored after attempting to contact the company during stated business hours.
Do customers recommend shopping at Summer Fridays?
Based on the review data, most shoppers do not recommend the store. The overwhelming majority of negative reviews explicitly warn others to avoid the company. However, a small number of reviewers acknowledged that the quality of products themselves is good when orders do arrive without issues.
Are there any positive aspects mentioned in reviews?
Yes, shoppers who left higher ratings specifically praised the quality of Summer Fridays products, including skincare items and merchandise. One reviewer noted that aside from excessive packaging waste, the items themselves are well-made. Unfortunately, this quality is overshadowed by widespread fulfillment and customer service failures.
How can I leave a review for Summer Fridays on RetailCoupons.com?
To share your experience, visit the Summer Fridays store page on RetailCoupons.com and submit a review with your rating and comments. Include specific details about your experience with product quality, shipping, and customer service to help other shoppers make informed decisions.