Sunwarrior Reviews

As someone following a vegan lifestyle, I depend on Sunwarrior protein powders daily. I usually stick with their Warrior Blend chocolate flavor, but within the last couple months I tried their unflavored Collagen Peptides and ordered it twice from the same local store just weeks apart. The problem? Each package had completely different nutritional information, varying ingredient lists, missing details, and inconsistent serving sizes. One said use 2 scoops at 33g while the other said 1 scoop at 33g. The label doesn't even show the amino acid profile, which is literally what collagen is made from. When I called to report this, the representative was condescending and asked rapid-fire questions without actually listening to my concerns. She even suggested I bought it from an unauthorized seller, and when I confirmed it came from an authorized location, she refused to acknowledge the labeling discrepancy. I provided batch numbers that were both produced within six months of each other, and she promised to research and call me back within thirty minutes. That call never came. I also reached out previously asking about heavy metal testing results and got nowhere.

Tried to place an order but ran into multiple issues. First, none of my shipping addresses would work in their system, and customer service couldn't figure out why. I'm in the US and so is the company, so this shouldn't be complicated. I also signed up for their email and text promotions to get a discount code, but that code wouldn't apply. When I asked how to resolve this, they said I'd have to choose between using my reward points or the discount code. Problem is, I haven't even bought anything yet so I have no points to speak of. All I wanted was to buy some protein powder but the process turned into a whole ordeal. They said I'd get help in fifteen minutes but responses came sporadically over the next day. What should have been a quick ten-minute purchase turned into an exhausting back-and-forth, so I just gave up and ordered from somewhere else instead. Their support team really needs improvement.

Placed an order for a large size protein powder pack and got two small ones instead. I specifically wanted the bigger size, not two smaller packages. This is frustrating.

Made the switch to SUNWARRIOR plant-based protein powder over a year ago and haven't looked back. The chocolate and vanilla flavors taste amazing and they blend pea, hemp, and goji berry together perfectly. Beyond the taste, what really sold me is that they're USDA organic certified, contain zero added sugar, and use healthy MCT oil without any seed oils.

Had a really disappointing interaction with their customer service team. When I tried to point out that certain sections of their website were confusing and presented misleading information, the rep kept cutting me off mid-sentence. She came across as argumentative and almost rude, like I was the problem. It was an unpleasant conversation overall, which is disappointing considering their protein products actually seem solid.