The Collagen Co. sells collagen-based supplement shakes and powders designed to support skin health and wellness. This page features verified customer reviews and ratings to help shoppers understand what buyers experience with the company's products, including feedback on taste, results, shipping, and customer service policies.
thecollagen.co Reviews
3.3
8 reviews
What Shoppers Say About thecollagen.co
Created with AI, based on recent reviews
The Collagen Co. receives polarized feedback, with shoppers divided between enthusiastic supporters and disappointed customers. Positive reviewers report visible skin improvements, satisfaction with product creaminess and mixability, fast shipping, and good satiety. However, dissatisfied customers cite poor taste (particularly the banana flavor), unmet expectations for results, artificial or unpleasant flavor profiles, and frustration with the strict return policy that leaves them unable to get refunds for products they dislike.
At 3.3 out of 5 based on 8 reviews, The Collagen Co. appears to work well for some shoppers but may not deliver for others. The most consistent complaints involve flavor quality and taste palatability, while the most consistent praise focuses on visible skin benefits and product texture. The wide gap between five-star and one-star ratings suggests the product's effectiveness or appeal is highly individual.
Customer Reviews (8)
Sorted by: Most recentMichelle T.Mar 24, 2026
This tastes awful and doesn't keep me full at all. I managed to get through one serving and then I was done trying. It's really disappointing considering how much you're paying for it.
Jessica R.Mar 17, 2026
I was really excited about this product. The shipping was fast which is great! Unfortunately the banana flavor is just gross - I couldn't even finish one glass and ended up pouring it down the drain. The taste is weird and artificial, plus it's not even sweet enough. For this price point I expected way better.
Sarah K.Mar 6, 2026
Really impressed with this product. I ordered the berry version and it shipped so fast. I'm already seeing results after just using it.
Marcus D.Feb 12, 2026
I saw an ad for their hot cocoa and all the reviews looked amazing so I decided to give it a shot. Total waste of money. I drank it during the day like they recommend but felt nothing - it was supposed to be calming but it just tastes like regular cocoa. Their return policy is pretty strict too, so unless your package shows up damaged you're stuck with it. Before buying I couldn't find any negative feedback anywhere which should have been a red flag. Trying to get a refund on this stuff now.
Monica P.Dec 14, 2025
Bought their premium collagen in strawberry watermelon flavor and I'm really happy with it. My skin felt softer right away all across my body. Then people I see regularly started mentioning how much better my face looked. It was so noticeable that they actually asked what I was using! I've already reordered and I'm checking out some of their newer products too.
Rachel M.Oct 3, 2025
These shakes are awesome! My stomach handles them really well and they're super creamy even when I just mix them with water instead of milk. They do a great job keeping me satisfied throughout the day. What's really cool is my skin has been looking amazing - I've gotten compliments about it. I'm not seeing weight loss since I'm not in a calorie deficit, but what's changed is I've stopped skipping meals and then overeating later. Now I can just quickly blend one of these up and take it with me wherever I'm headed.
Brandi N.Jul 29, 2025
I don't get what everyone's raving about. The flavor isn't great when you mix with water, and you need milk to get that creamy texture which adds extra calories. My stomach gets upset after drinking them, and I've read other people complaining about the same thing. They don't keep me satisfied for very long either. Both the banana and chocolate flavors leave a weird aftertaste that reminds me of cake mix. For what you're paying, I expected much better quality.
Vincent L.Dec 20, 2024
Really satisfied with this purchase. The shakes actually taste delicious and go down smooth. Usually after a few weeks of meal replacements I get tired of the flavor, but this one stays good. I've been using it for about a month now and I'm noticing more energy throughout the day plus my skin looks clearer. I'm only swapping out one meal in the mornings since that's what I needed it for. Definitely buying again.
thecollagen.co Review FAQ
What is The Collagen Co.'s average rating?
The Collagen Co. is rated 3.3 out of 5 based on 8 customer reviews on RetailCoupons.com. The rating distribution shows 50% five-star reviews, 25% one-star reviews, and 25% two-star reviews, indicating notably polarized customer experiences.
What do customers like most about The Collagen Co.?
Satisfied customers praise fast shipping, the creamy texture and mixability of the shakes, noticeable improvements to skin appearance and softness, good satiety throughout the day, and easy digestibility. Several reviewers report receiving compliments on their skin after using the product.
What are the main complaints about The Collagen Co.?
Dissatisfied shoppers most frequently criticize the taste, describing flavors as artificial, unpleasant, or not sweet enough. The banana flavor in particular receives negative feedback. Some customers also report not experiencing promised results like calmness or fullness, and others express frustration with the strict return policy that prevents refunds for unopened or disliked products.
Do customers recommend The Collagen Co.?
Recommendations are mixed. Five-star reviewers enthusiastically reorder and recommend the product, while one- and two-star reviewers describe purchases as disappointing wastes of money. Your experience may depend heavily on whether the flavor appeals to you and whether the product works for your individual body.
How can I write a review for The Collagen Co. on RetailCoupons.com?
Customers can share reviews after making a purchase through The Collagen Co. When writing, be specific about which flavor you tried, describe the taste and texture honestly, note any results you experienced and over what timeframe, and mention your experience with shipping and customer service. This helps other shoppers make informed decisions.