The Tie Bar sells neckties, bow ties, dress shirts, and related menswear accessories online. This page aggregates customer ratings and reviews to help shoppers understand what to expect from the retailer based on actual purchase experiences.
The Tie Bar Reviews
2.5
15 reviews
What Shoppers Say About The Tie Bar
Created with AI, based on recent reviews
The Tie Bar is rated 2.5 out of 5 by 15 shoppers, with reviews sharply divided between satisfied customers and those reporting significant problems. Positive reviewers appreciate the store's product selection and offerings, but this positive sentiment is vastly outweighed by complaints. The dominant issues cited across multiple reviews include unresponsive customer service (no phone pickups, delayed or unanswered emails), delivery failures (packages marked shipped but never arriving, late arrivals), refund difficulties (store credit offered instead of refunds, restocking fees charged), and product quality concerns (colors appearing much darker than pictured, stiff and cheap-feeling fabric). Several reviewers report being unable to reach the company through multiple contact methods when issues arose.
Recurring frustrations point to systemic problems with fulfillment and customer support. Customers describe long waits for resolution, inability to reach staff by phone, and what some characterize as unresponsive behavior following purchase problems. Multiple shoppers specifically mention comparing The Tie Bar unfavorably to other retailers in terms of reliability and ease of returns. For shoppers considering this store, the pattern of reviews suggests significant risk around order delivery, customer service responsiveness, and return policies.
Customer Reviews (15)
Sorted by: Most recentBrandon W.Sep 2, 2025
Got three dress shirts but the quality was really disappointing and getting a refund turned into a hassle. After two weeks they told me it would be store credit instead. Don't buy from them if you value easy returns or quality products because you'll have a rough time.
Rebecca S.Apr 7, 2025
We got a bow tie and paid extra for overnight delivery, but it didn't show up when promised. When we tried calling customer service, nobody picked up. On top of that, their refund process doesn't give you the full amount back. We usually stick with places like Amazon because of situations like this.
Andrew F.May 26, 2024
They told me via email that my neck ties were delivered, but nothing actually showed up. When I tried emailing to ask what happened, I got no response.
Jessica N.Nov 28, 2022
Terrible experience all around. I bought three ties in different colors but the blue and green ones came out basically black. The red tie was the closest match to the picture, though still noticeably darker. The fabric feels stiff and cheap when wearing it. What really got me is they charged 10% just to return it for a refund. I won't be shopping there ever again.
Christopher D.Jul 8, 2021
Stay away from ordering here. My package arrived almost a month after I ordered it and I never got it. I've tried contacting them through multiple channels asking for my money back but nobody's responding. Like other customers have said, they're basically taking people's money. Go spend your cash somewhere else.
Steven G.Jun 11, 2021
I ordered a tie with expedited two day shipping for my wedding but there's a problem. They sent me an email saying the package shipped four days ago, but the carrier never actually got it and there's no tracking record. I can't reach anyone by phone and they keep directing me to email. I sent an urgent message hours ago and still nothing. My wedding is tomorrow. Terrible service and terrible communication.
Jennifer T.May 14, 2021
The colors I received were nothing like what appeared on their site. I ordered what should have been marigold yellow but got brown instead. Now I'm stuck paying to ship them back and dealing with import costs. They haven't done anything to make this right. I won't be ordering from them online again.
Patrick H.Apr 8, 2021
I used to be a happy repeat customer, but I'm really disappointed writing this. I sent back over $100 worth of stuff a month ago following their process, but I haven't received my money back. I've sent three separate emails and made five phone calls across two weeks with zero response. This feels less like bad service and more like being ripped off. I'd skip shopping here if online returns are something you need to do.
Anthony C.Feb 17, 2020
Ordered a shirt that ended up being the wrong size. They want to charge me five bucks just to send it back.
The Tie Bar Review FAQ
What is The Tie Bar's average rating based on?
The Tie Bar is rated 2.5 out of 5 stars based on 15 customer reviews submitted to RetailCoupons.com. The rating reflects the full range of shopper experiences, from one-star to five-star ratings.
What do shoppers praise about The Tie Bar?
Positive reviews indicate that some customers are satisfied with the store's product selection and variety of neckwear options available.
What are the most common complaints about The Tie Bar?
The most frequently cited issues include unresponsive customer service (difficulty reaching staff by phone or email), delivery delays or packages marked shipped but never received, refund complications (store credit instead of refunds, restocking fees), and product quality concerns (colors appearing significantly darker than pictured, fabric quality).
Do shoppers recommend ordering from The Tie Bar?
Based on recent reviews, most shoppers express significant concerns and explicitly recommend avoiding the store, particularly citing reliability and customer service as reasons to shop elsewhere. A smaller subset of customers appear satisfied, but they are substantially outnumbered by negative experiences.
How can I write a review of The Tie Bar?
RetailCoupons.com welcomes customer reviews based on actual purchase experiences with The Tie Bar. Reviews should describe what you ordered, what happened with delivery or returns, product quality, and your overall experience with customer service.
Looking for The Tie Bar coupons?
View The Tie Bar Coupons
20 active codes right now. Save before you check out.