Tiny Prints Reviews

Really Impressed With Everything. I'm absolutely loving the quality and variety of designs on these shirts and sweatshirts. My first order was a gift and it was so good I immediately ordered more for myself. The material feels amazing and holds up great in the wash. The pricing is fair for a smaller company, and the owner has been super responsive about keeping customers updated on delivery delays from the pandemic. Really looking forward to seeing what they release next.

Paid Extra and Still Didn't Get Them in Time. I paid more for expedited shipping to have my Christmas cards arrive by December 11th, but they're now saying they won't get here until the 22nd. By then nobody will even receive them before Christmas. They're claiming they sent an email asking for approval, but I get tons of promotional emails from them and missed it. I asked if they could overnight the package, but a huge company like this says they can't do overnight shipping. Really frustrated.

Shipping and Support Are Both Terrible. My entire experience with this company was a disaster from start to finish. I placed an order and paid extra for expedited shipping that promised delivery before Christmas. Then I got an email saying it won't arrive by Christmas, even though I placed it before the cutoff date. The person on the phone said even paying for their fastest shipping option wouldn't get it there in time. On top of that, my order is being split into multiple shipments arriving on different days. Trying to reach their customer service team is nearly impossible. The chat support closes at weird times and isn't even consistently scheduled. I saw it listed as closed on Fridays one day, then the schedule changed to 11 to 5 the next day. I sent multiple emails and got no responses. Calling gets you stuck on hold for 80 to 120 minutes, which is completely unacceptable.

Worst Customer Service I've Experienced. This is my second time trying to order holiday cards from them and it's been a disaster both times. They never meet their promised delivery dates, not even close. I tried calling customer service for three days straight and every time the hold was an hour and 24 minutes, plus nobody ever called back. I also sent a bunch of emails and never heard back from anyone. The customer service here is absolutely the worst I've dealt with.

Orders Don't Arrive When They Say They Will. This is my second time using this company and the shipping problems keep happening. First time around I paid for expedited shipping on baby shower invitations and they showed up a week late because one of their machines broke down. Nobody ever called or emailed to tell me, so I could've gone elsewhere. Now during Christmas I got an email for 40% off plus free expedited shipping, but the coupon wouldn't work. I called and waited half an hour on hold just to hear they can't honor the free expedited code because they're too busy. So I paid for the faster shipping myself, but UPS tracked it as ground shipping instead of the 2 day service I purchased. Everything's going to be a week and a half behind schedule. The actual products look nice, but their shipping and customer support really need serious improvement.

Not Coming Back After This. The customer service at this company is absolutely terrible. You're looking at over an hour just to get someone on the phone, and even though they offer to call you back, they don't. When something goes wrong with your order, all you get is a generic email telling you to call them. Then you wait forever on hold. I've used them for two Christmas seasons now, but I'm definitely switching to someone else next year. Really disappointed.

Customer Service Was Unacceptable. Spent the entire day trying to reach customer service through chat and phone because I couldn't apply a promotional code to my order. All I got were dropped calls, rude remarks, and a condescending attitude. After spending hundreds of dollars with them over the years, they wouldn't budge on a $50 issue. It's ridiculous that a company built on warmth and thoughtfulness treats long-term customers like this. They lost me and I won't be back to them or any of their sister companies again.

Go Somewhere Else For Your Invitations. I ordered baby shower invites from this company and had nothing but problems. My first shipment arrived in a completely damaged box. The flap was completely off, everything was crushed, and the tape was torn apart. I emailed their customer service department and nobody helped me. A couple weeks later I needed to order more of the same design. When they arrived today, I found bent envelopes and damaged invitations again. I'm done with them. One mistake might be forgivable, but two times? They need to get their act together because I'm never ordering from them again.

Don't Buy Holiday Cards Here. I ordered family holiday cards and got a disaster instead. The cards had this weird blue tint all over everyone's faces and the folds were completely messed up. My kids could've done better. Plus the prices are outrageous for what you get. I then wasted over 2 hours on the phone trying to get a refund, and they told me it would take up to 2 or 3 weeks to process. It feels like a total rip-off with zero competence from their support team. I'm filing a complaint with my credit card company if this doesn't get fixed soon. Seriously avoid this place.