The Topps Company Reviews

Topps is a total ripoff scheme. Regular collectors like me can never snag their premium products when they release. Instead they want us to pay crazy resale markups that are like four times the actual price. They save all the good stuff for those sketchy breakers so they can boost profits. Young kids don't stand a chance getting into this hobby with Topps and Fanatics controlling the licenses. I'm pretty much done with the whole thing at this point. These companies are going to tank the hobby for good.

Topps is honestly laughable. I filed a claim for defects on a full hobby box over 3 months back and still nothing. I'm way past when they said they'd handle it and they still haven't done a thing. Their excuse? They're swamped. Funny how they weren't too busy cashing my check though. Their quality control is basically non-existent and it feels like they're just taking people's money.

Once Fanatics got control, this place turned into a disaster. The customer service reps don't speak English well, their practices are sketchy, and honestly it feels like theft is part of their business model now.

Dropped almost 70 bucks on a baseball card box. Pulled something valuable but it was completely messed up with scratches everywhere. Sent it back to them for a replacement but they refused. Said it wasn't damaged. But it was covered in scratches from top to bottom.

You're paying premium prices but not getting premium quality in return. Their Cosmic line is garbage and the Chrome Black is somehow even worse. The player selection makes you think only their family members know who these people are. You basically have to search everyone on Google.

Tried getting a box for my son but their site wouldn't cooperate. There was even a notice saying they knew about the technical problems. Then eventually the site started working again but everything was already gone. All they could tell me was "we're sorry."

Really happy with the quality of the cards and how fast they arrived. Got them quicker than the estimated delivery date.

The cards themselves are excellent quality and the customer service team was really helpful. My order showed up faster than expected too.

This is a scam outfit. They've robbed people of their money and cards. Don't give these greedy con artists your business.

Bought a card on their site in mid-November 2024. Three weeks go by with nothing, so I call to check what's happening. Getting through to an actual person was a nightmare. When I finally did, the rep told me it wouldn't ship until late May or early June of next year, somewhere between 80-100 days. I was stunned. For a 250 dollar card, I was expecting it much sooner. That's clearly not happening. Topps used to be solid, but they've fallen off a cliff. The current management is the worst I've seen in this business. I'm hoping either they get new leadership or shut down completely. They've been cheating customers for way too long and deserve serious consequences.